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Michael Schwartz continues to send letters before claim for Civil Enforcement Limited despite practice restriction

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Michael Schwartz is currently subject to practice restrictions as detailed on the SRA site.
http://www.sra.org.uk/consumers/solicitor-check/118966.article

Mr Schwartz shall act as a solicitor only in employment, the arrangements for which have been approved by the SRA.

Despite these restrictions, Michael Schwartz continues to work for the legal team of Civil Enforcement Limited, sending out dubious letters before claim. The Prankster questions whether this is or is not 'acting as a solicitor'.


If anyone receives such a letter before claim, or any other document wher eMichael Schwartz appears to be acting as a solicitor, The Prankster recommends you send a copy of your evidence to report@sra.org.uk so they can investigate.

Meanwhile, you should also treat the letter as a genuine letter before claim and respond accordingly.

Happy Parking

The Parking Prankster


MIL buried in Bury

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MIL v Mrs S at Bury. 15/06/2016

This was a Matt Murdoch/k case, with the fictitious blind lawyer preparing and signing the witness statement for MIL collections. This was always going to cause problems for MIL as comic book characters have difficulty in materialising in court in the real world. The defence was fully prepared by HO87, before handing the hot seat to to John Wilkie. The Defendant contacted MIL to point out the Murdoch/k issues as recently as 8 June, but they were adamant they were proceeding.

Given the recent successes with the Mr Murdoch/k issues, a Preliminary Application was prepared, together with a Costs Schedule, and these were sent to MIL at 3.45 on 14/06/2016 with copies for the judge on the day.

AS it happens, timed at 11.34, but received at 19.34, came a "notice of discontinuance" apparently signed by MIL Collections, and not served on the Defendant.

The judge looked at this, stated it wasn't valid, and as there was no attendance by MIL, this was unreasonable behaviour. He dismissed the claim with 27.14(2)(g) costs without the Defendant or her Representative having to
say a word. Costs of £50, to be paid within 14 days.

Short and sweet.

Happy Parking

The Parking Prankster

Alan Davies from MIL Collections flunks out of court

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MIL v Ms X Warrington

MIL Collections appear to have finally realised that filing witness statements in the name of a fictitious comic book lawyer is not a winning strategy.

In this case, "Matt Murdoch" filed the initial witness statement, but following a challenge from the defendant, MIL asked for this witness statement to be discounted. Instead Alan Davies, the managing director of MIL Collections filed an almost identical witness statement.

Mr Wilkie represented the defendant and the claimant was represented by  a lawyer who was only handed the case papers the day before. Unusually in these cases she did not approach the defendant beforehand and the first communications was to inform them that the judge was ready to hear the case.

The judge was not happy with Alan Davies witness statement, which was filed late, and was also not impressed that Alan Davies had not bothered to turn up and had not informed the court he would be absent. The case was adjourned to be relisted on the first available date 14 days from today, so that Alan Davies could turn up and explain his actions. A time of 1.5 hours was allocated rather than the 30 minutes today. Costs were reserved.

Prankster Note

The Prankster has connections in Truro who inform him that the new-fangled inventions known as the 'motor car' and 'train' have made their way as far south as Cornwall. The Prankster therefore has no idea why Mr Davies could not be bothered to turn up, especially as he managed to get to Parkex last week.

Happy Parking

The Parking Prankster

MIL Collections discontinue cases...by the bucketload

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MIL Collections are discontinuing cases where they know they cannot win. Here are a selection of recently discontinued cases.

MIL -v- Mrs S. D., Case No. C0QZ173C

MIL -v- Mr S. C., Case No. C8QZ540N

MIL -v- Mr S. H., Case No. C1QZ911D

MIL -v- Mr R. M, Case No. C3QZ569P

MIL -v- Mrs G. D., Case No. C7QZ8344

MIL -v- Mr P. V., Case No C8QZ707N

MIL -v- Mr M. O. Case No. B6QZ3H7A

MIL -v- C Ltd, Case No. B8QZ0K4T

MIL -v- Mr C. H., Case No. C6QZ220N

MIL -v- M M. A., Case No. C9QZ531N

MIL have started to realise that none of the claims they have filed are viable, and as judges have been increasing the amounts awarded against them on the grounds of unreasonable behaviour, have been limiting their losses by discontinuing claims. This saves them the £25 hearing fee, and more importantly, the £200 - £300 to get a solicitor to turn up on their behalf and try and argue a lost cause.

MIL have also been trying it on. It is common for them to try and squeeze out £50 from the claimant in a last ditch attempt before discontinuing. If you receive one of these letters, chances are that the next letter will be to discontinue.


If you have not received one of these letters then it is possible MIL think they might win in court because you have not filed a robust defence. The two main winning points have consistently been that there is no valid deed of assignment as the deed does not list the parking charge references purchased, and the claim smacks of champerty and maintenance as not debt exists; only the chance to sue for an amount which the parking company have made little attempt to validate and so which may or may not exist. More recently thew fact that MIL Collections have been filing witness statements in the name of a fictitious comic book lawyer has also been their downfall, but this at least can easily be corrected by them.

To change your defence usually requires you to file papers with the court and MIL, and costs around £50. The Prankster recommends you do update your defence, but give MIL the chance to fold first. To The Prankster's best knowledge, MIL have lost all contested hearings so there is no reason not to lay it on the line to them.

Dear MIL,

I am intending updating my defence to include the following points.
1) Your deed of assignment is not valid as it does not contain any reference to specific parking charges
2) The claim smacks of champerty and maintenance

(any other points you want to add)

I understand you have never won a contested hearing on these points and that it is publicly known you are widely discontinuing cases where these points are filed as a defence. Here is a selection of such cases:

MIL -v- Mrs S. D., Case No. C0QZ173C
MIL -v- Mr S. C., Case No. C8QZ540N
MIL -v- Mr S. H., Case No. C1QZ911D
MIL -v- Mr R. M, Case No. C3QZ569P
MIL -v- Mrs G. D., Case No. C7QZ8344
MIL -v- Mr P. V., Case No C8QZ707N
MIL -v- Mr M. O. Case No. B6QZ3H7A
MIL -v- C Ltd, Case No. B8QZ0K4T
MIL -v- Mr C. H., Case No. C6QZ220N
MIL -v- M M. A., Case No. C9QZ531N

In order to save both parties money, I suggest that you discontinue the claim. You have 14 days from the date of this letter to do this before I file my new defence points, which will increase your costs should I later prevail.

This offer is WITH PREJUDICE and I will include this in my evidence to the court.

If they don't respond within the 14 days, then file paperwork with the court and MIL, along with appropriate fee, to add the new defence points.

Happy Parking

The Parking Prankster





POPLA will rehear cases on procedural grounds

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POPLA have now updated their website to clarify they will rehear cases on procedural grounds

http://popla.co.uk/faqs-and-advice

What if I am not happy with the assessor’s decision?

POPLA is a one stage process and there are only two possible outcomes for an appeal brought to our service: either the appeal is allowed or it is refused. We understand that it is disappointing and even frustrating when an appeal results in an outcome that you were not hoping for, however, our role as an impartial appeals service means that quite simply, we must base our decisions upon the factual evidence presented to us. If it is clear that a procedural error has been made during the assessment of your appeal, we might review the case and make changes where we deem necessary. 
Happy Parking
The Parking Prankster

MIL Collections lose in court. Are the IPC technically bankrupt?

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Today's case was a "permit holders only" case, with MIL Collections pursuing a speculative invoice they had purchased from CPMS. The defendant was represented by John Wilkie. MIL were represented by Mr Howes, a solicitor.

There being no sign of MIL's witness, owner Alan Davis, Mr Wilkie's team phoned MIL Collections to see if he would be arriving. Mr Davis got a tad upset, got off on a bit of a rant, and threatened to call the police. It seemed that yet again Alan Davis has chickened out of making an appearance. Cluck cluck cluck.

Unlike MIL Collection's fictitious Matt Murdoch, Alan Davies does actually exist. However, he seems equally reluctant to make a court appearance, which is hardly surprising given the quality of his case. The Prankster thinks it would be very interesting if Mr Davies were questioned in front of the judge regarding the true financial nature of the arrangement between MIL and parking companies they allegedly purchase parking cases from.

On entry to the hearing, the judge was concerned about Mr Wilkies Bona Fides, and had the defendant explain why he was using a lay representative. Once he was satisfied with the client, he rounded on Mr Wilkie, who explained that he has had the privilege of representing motorists in a number of cases, and does not charge for doing so. Mr Wilkies citing of the Overriding Objectives seemed to help.

At this point, the judge rounded on Mr Howes, the Solicitor for the other side. He made the point that signage is "trespasser" and forbidding, and that as there was no contract, they could not use contract to sue.

He then ask if Mr Wilkie was aware of any "forbidding offer" cases, and he seemed to know about Masterson, the High Wycombe three and the Akhtar appeal, as he specifically asked if Mr Wilkie was aware of anything that bound him. Mr Wilkie conceded that he was not. That does suggest there might be one though, as this judge had clearly done his homework.

The judge then made it clear that the particulars were "spectacularly unhelpful" in determining the cause of action, and, in the absence of a contract, and no evidence of tortuous damages, together with Particulars of Claim that were "woefully inadequate" he dismissed the claim with costs of £52 to the very relieved defendant.

Prankster Note

It is clear that some judges are keeping a keen eye on developments in parking cases.

It is also equally clear that Will Hurley and John Davies are now in a very uncomfortable position. Any half decent first year law student would be able to identify that the signage they approved does not offer a parking contract, yet Will Hurley and John Davies have spectacularly failed to reach that level of competence. Their parking charge business makes money by advising customers on the legality of their signage. The Prankster considers that even a barely competent lawyer would have warned their client that there was a possibility their signage would not be enforceable, if not actually recommended a different wording altogether.

Having now lost a significant number of cases in court on this issue, Will Hurley and John Davies now owe a duty of care to their clients to write and warn them that their signage warranty is as much use as a neutral Mavic bike on a mountain top Tour De France finish**.

However, having previously told their clients that the signage was pukka, this could well leave them liable to claims from their clients to cover the cost of replacing their signs. Even worse, if millions of parking tickets have been issued which are now unenforceable, their clients may well have a case for claiming the lost revenue. As this would run into tens or hundreds of millions of pounds, if this action succeeded it would effectively bankrupt the IPC.

This also raises a clear conflict of interest with their satellite company Gladstone Solicitors, who have a parasitic relationship with the IPC. A proper firm of solicitors would warn their clients that it is extremely likely they have no case, and warn them of the dangers and costs of proceeding. A proper firm of solicitors would also realise that their primary duty is to the courts and therefore bring to the attention of judges in hearings that a large number of judges have found their signs do not form a contract and then allow the judge to make their decision.

As this is apparently not happening, it is time for the DVLA to draw a veil on this sorry episode and remove the right of Will Hurley and John Davies to run a parking charges trade association. They are clearly not competent to do so, in the Prankster's opinion.

Happy Parking

The Parking Prankster

** none at all, for all you non-bike riders

MIL unexpectedly do not lose a court hearing

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Today's case for John Wilkie was another MIL matter, a little out of district in East Anglia.

Arriving to meet Mr M at 11:00 for an 11:30 hearing, the defence team got told by the usher at 11:15 that the Claimant's advocate had phoned in "broken down", and was being returned home by the AA.

Obviously, it's entirely unreasonable to blame MIL for this, though it is noted that Mr Wilkie managed to get down to Taunton from his offices with a broken down car some weeks ago, and this is not the first time that Alan Davis of MIL hasn't managed to get to court either - all of the MIL "legal team" was in a meeting, yet again!

MIL are claiming £210 - An adjournment was agreed because of the circumstances, but Defendant's costs of £327.40 were reserved on the face of the order, so it is predicted that MIL will now discontinue to avoid a further £327.40 to be added next hearing.

In other news, MIL Collections has publicly accused Mr Wilkie and others of committing an offence by "conducting legal proceedings". Clearly Mr Davis has not read the Lay Representative (Right of Audience) Order 1999 http://www.legislation.gov.uk/uksi/1999/1225/pdfs/uksi_19991225_en.pdf
and has no understanding of the Small Claims Procedure, unlike Messrs Wilkie, Bargepole, Prankster etc. This is probably the reason why MIL Collections have yet to win against one of "our" lay representatives.

The Prankster suggests that if Mr Davis has any complaints about Mr Wilkie assisting members of the public to defeat his champertous, vexatious and entirely unreasonable claims (as determined by the courts more than once), he really ought to actually turn up to court and make the complaints to the judges.

And he should bring Matt Murdoch/k with him...

Happy Parking

The Parking Prankster

Are MIL Collections the worst debt collectors, ever?

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Failed debt collectors MIL Collections have apparently accepted their dodgy catalogue of parking charges are not viable, and have palmed them off on another debt collector, DCBL.


The strategy of taking claims to court has apparently not been working well. No cases where MIL have won a defended hearing have been reported to The Prankster, and plenty of cases where they lost have.

Anyone receiving a letter from DCBL regarding a right to sue over a disputed parking charge should therefore be robustly replied to.

Dear DCBL,

The debt is denied. My research shows that MIL have never won a defended parking claim in court, and the main reasons are that the claim is champterous, and that the deed of assignment is not valid.

You are therefore required to refer the claim back to MIL. Do not contact me again, apart from to acknowledge this letter or to cancel the alleged charge, unless you provide a copy of the deed of assignment for this specific debt from the assignor, and the full chain of authority to the Debt Collector.

I require you to contact me only by letter post, and not by email or telephone.

The above provisions are all laid down in the CSA code of practice. Currently, I am not raising this as a formal complaint. However, if you continue to flout the code of practice,  I will have no hesitation of doing so in the future.

If DCBL fail to follw the CSA code of practice, then The Prankster recommends that a complaint is raised with the CSA. More information can be found here: http://www.csa-uk.com/

The Prankster considers that a debt collector who is not cabable of collecting their own debts, and has to pass them to another debt collector, is either totally incompetent, or guilty of trying to artificially inflate the debt. On this basis The Prankster puts forward MIL Collections for the Prankster Award of worst debt collector, ever.

Happy Parking

The Parking Prankster


Failed Debt Collectors MIL Collections lie to Parking News to drum up business

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The July edition of Parking News (a BPA members-only publication) contains an article from Alan Davies, managing director of MIL collections.

The Prankster would like to take this opportunity to correct a few of the lies Alan Davies told the publication. This may be useful to defendants. Following the revelations that MIL's 'legal eagle' Matt Muroch/k does not exist apart from in comic books, MIL's witness statements are now signed by Alan Davies. As Alan Davies never turns up in court, evidence that he is a habitual liar may be useful to get his witness statement thrown out as unreliable.

Porky #1 MIL always send an advocate to hearings



'Nuff said.

Porky #2 MIL treat consumers fairly and with respect


MIL's modus operanti is to issue a claim as soon as possible. Their first letter is a letter before action, and a claim follows barely 14 days later.

As MIL have won no known cases which have gone to hearings, it appears they are trying to rattle consumers into paying up by using the courts as a scare tactic. By now it must be plainly apparent to MIL that they have no valid claim in their parking cases.

MIL have also discontinued large numbers of claims where a robust defence is filed.

MIL have also lied to the court repeatedly, presenting witness statements signed by 'Matt Murdoch/k' when no such person has been shown to exist.

Additionally, The Prankster has had a number of reports where MIL are rude, aggressive and unhelpful on the phone.

This is hardly treating consumers fairly.

Outrageous claim #1 Parking companies benefit from MIL's court record


As anyone with Google can easily find out, MIL's court record for parking cases is less than stellar. As of the date of writing, no cases of wins at hearings have been recorded. Any operator with a record of selling to MIL is therefore not likely to gain a benefit from this.

ParkingEye are well known to be one of the most unsuccessful parking operators of all time, with a reputation of being unable to manage car parks properly. Their number of parking charges issued increases year on year. they are also the most litigious, issuing over 30,000 claims a year.

The claim that issuing charges results in an improvement in compliance is therefore laughable. Better compliance comes through better management, not selling off the charges you cannot enforce.

True but irrelevant claim #1 Charges must be processed in line with FCA guidelines


The DVLA have been asked multiple times if MIL are complying with the KADOE requirements, but have failed to answer. MIL themselves are clearly in violation of many of the FCA guidelines they refer to.

True but irrelevant claim #2 Reasonable Justification


A Google search finds no reports of contested hearing which MIL have won. This claim therefore appears to be MIL arguing that they should be shut down by the FCA.

The Prankster therefore wonders at what point the FCA will step in to end this sorry debacle.

Happy Parking

The Parking Prankster

Smart Parking kicked out from Marshall's Yard

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Smart Parking have been kicked out of Marshall's yard after just over two months, as this facebook post shows.


The Prankster congratulates the Marshall's Yard management team for their swift and decisive action, and also their decision that all parking charges should be cancelled.

The comments on the facebook page show that motorists also welcome this decision and motorists who have stayed away will now start to return to the shopping centre.

Litha Bacon commented that she had been told Smart Parking was paying Marshall's Yard to run the car park. In the Prankster's opinion paying for the right to issue parking charges never results in proper parking management, and just results in parking companies creating hard to follow parking conditions so that they can generate as many parking charges as possible.

Smart Parking's attitude exemplifies this, as the reports of their feeding frenzy when the started 'managing' the car park show. When new parking conditions come into force this is effectively Christmas for parking companies who get to issue tickets like confetti. The British Parking Association code of practice recommends that extra signs are erected when conditions change, but The Prankster has found most parking companies decide not to follow the code, preferring instead to maximise income and issue as many charges as possible.

The Prankster believes is is possible to manage car parks fairly. As an example, Total Parking Solutions operate a car park at Bristol eye Hospital where it is almost impossible to pay the incorrect amount for parking, or enter an incorrect registration, as the machines show you how long your car has been parked for and how much to pay. Freedom of Information requests show that hardly any parking charges have been issued there - less than one per month.

It is important therefore for landowners to choose their car park operators wisely. Marshall's yard have not commented on how much, if any, they had to pay Smart parking to cancel the contract. However Somerfield had to pay ParkingEye £300,000 and B&Q had to pay ParkingEye a reported £400,000, so making the wrong choice can be an expensive mistake.

Happy Parking

The Parking Prankster


UKPC lose in court - Notice to Keeper not compliant

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C9QZ3509 UKPC v Ms E Manchester 19/08/2016

Mr Wilkie parachuted into a case in Manchester this morning - they seek him here, they seek him there - in order to act as a Lay Representative for a lady who was definitely, and provably not driving her car when it was parked in a hotel in Manchester, incurring £1120 worth of Parking Charges. The court documents were prepared by Bargepole, who argued that the claimant has no standing, and that there was no keeper liability.

SCS Law, on behalf of UKPC, submitted another Mr W, who is a charming and skilled advocate, but not a solicitor. As UKPC didn't turn up, or even send their witness, Mr Wilkie challenged the right of audience of the Advocate, and after a few minutes of argument, it was agreed that, notwithstanding any rights of audience issues, the Advocate could present the case.

Following this, Mr Wilkie asked the court to deal with the UKPC's history of false evidence, the lack of attendance of a witness and the harm this did to their case. The court was not with him on these points.

Next, the claimant argued Standing and Right to Litigate. A copy of part of a contract was produced, and together with the witness statement, this was accepted as proof of the contract on the balance of probabilities, and right to pursue charges.

As a result the case turned on one issue - Did the Notices to Keeper comply with Sch4, Section 8.2.  After much to-ing and fro-ing, the Judge found as a finding of fact that the claimant had failed to put the "specified period of parking" on the Notices to Keeper and this therefore meant that the Keeper Liability conditions of the Protection of freedoms Act, Schedule 4 had not been met.

As the defendant was not the driver, there was therefore no liability. Costs of £75 were awarded to the defendant.

UKPC sought leave to appeal, which was granted to the Circuit Judge. 

Prankster Note

The conditions of POFA Sch 4 are fairly easy to comply with, but 4 years after the act it is surprising how many operators fail to meet the requirements.

UKPC has recently changed both the design of its Notices to Driver and Keeper to include the information which it is now appealing about. However, on this occasion, this is a good win for Mr Wilkie, as it proves that he and Private Parking Appeals are "raising standards in Private Parking" - exactly as the BPA intends, as opposed to the IPC race to the bottom.

The Prankster will continue to follow this case if/when it proceeds to appeal.

Happy Parking

The Parking Prankster

Why Will Hurley and John Davies are Incompetent Scammers

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6/7/2016 Link v Mr X.

Incompetent scammers Will Hurley and John Davies have once again failed their clients Link Parking, financially benefiting their company Gladstone Solicitors while Link are well out of pocket.

The claim concerned an incident where a driver trespassed on land belonging to Merchant Estates Ltd of Jersey. Link Parking managed the site and Gladstone Solicitors filed a claim for £150 on their behalf.

The driver contacted the Prankster who informed him that the signage clearly showed the driver was trespassing and there was therefore a valid claim against him by the land occupier. 



In cases of trespass the trespasser must make good any damage; if there is none the courts normally award a nominal £1. The  Prankster therefore advised the driver to offer £1 to the land occupier, plus a reasonable administration fee, to settle the case. However, there was no liability to Link Parking as they were not the land occupier, and the amount sought bore no relation to the cost. This view was supported both by the Supreme Court in the case of ParkingEye v Beavis and by HHJ Moloney in the appeal hearing of Ransomes Park v Anderson.

No reply was received to the offer and a hearing duly took place. The Prankster supplied the driver with transcripts of two recent cases which supported this view, UKPC v Masterson and PCM(UK) v Bull/Lyndsay/Woolford to bring to the hearing. Link's witness Martin Gardner did not turn up and Gladstones send an independent advocate. The advocate called the driver into a room where the driver informed him the basis of the defence was the signage on site and handed him a bundle consisting of the defence and witness statement, plus the two transcripts and the Consumer Rights Act 2015.

The advocate was either a rogue or incompetent because he tried to tell the driver that the transcripts and Act could not be use as he had not presented them beforehand. Any proper lawyer who regularly attends court would of course have known this is not the case. In the Supreme Court hearing of ParkingEye v Beavis new transcripts were introduced even in the middle of the hearing to back up previously made arguments. The driver therefore stood his ground and was asked to leave the room so that the advocate could call Gladstones.

During the hearing the advocate complained to the judge who ruled that the transcripts did not have to be provided up front but asked the advocate if he wanted to request an adjournment. The advocate agreed to continue. He then argued that the Consumer Rights Act 2015 was not appropriate as it came in force in October 2015 and the parking event was September 2015. This of course was only a technical victory as the previous Act, the Unfair Terms In Consumer Contracts Regulations 1999 was in force and contained exactly the same consumer protection points.

The regulations provide that if there is a confusion in the terms of a contract, they should be interpreted to the benefit of the consumer. The driver argued that there were multiple signs on site with conflicting terms. The judge disagreed, stating that as all the signs stated 'NO PARKING' then no parking was allowed.

The Advocate then mentioned the Beavis case and said that all potential arguments had been killed with that case. This is of course an extremely irresponsible statement for a legally qualified person to make and The Prankster believes only a truly incompetent person would make that statement. Following the Beavis case defendants continue to win large numbers of parking related cases; perhaps in greater numbers than before, as parking companies have been encouraged by greedy solicitors to file dubious claims.

The Advocate also said that arguments were boiler plate arguments provided by the "Parking Prankster" who runs a website. The driver asked if it was not allowed to use websites for help and the judge said of course it is. The driver then asked the judge to look through the two transcripts as they had been heard since the Beavis case and will help explain how this one was different.

The first case was UKPC v Matterson and the judge disagreed this was relevant as the signage was completely different.

The second case was PCM(UK) v Bull et al and here the wording was exactly the same. The judge agreed; he read the entire judgment and said it was strikingly similar to the case in hand. The Advocate tried to argue the Beavis case was relevant, but the judge kindly explained to him it was not, as in the Beavis case there was the gift of two hours parking, but in this case there was no offer of parking at all.

The Advocate then tried to argue that it didn't really matter what the law said as the justification behind the signs was to stop people parking, and that if the driver had a permit he could park. The driver replied there was no offer to get a permit and no way to obtain one. The judge told the Advocate he may want to reword his justification. The Advocate asked for time to call Gladstones and was given 30 minutes.

On reconvening the Advocate asked the judge if he was aware of the Parking Prankster. The judge said he was not and the advocate falsely told the judge the Prankster acted as a lay representative in the Bull case, but that his client had a number of other cases where the same argument was used and had been unsuccessful. He then stated he had been ambushed and had changed his mind about continuing and wanted an adjournment. The judge agreed as he wanted to read the Beavis case in detail.

He ordered the driver to send a full bundle to Gladstones within 7 days, and Gladstones to then provide a new bundle within 14 days with their cases also included.

The Advocate requested costs as he had been 'ambushed' but the judge refused stating these would be awarded at the next hearing. He thanked the driver and said the case had been extremely interesting.

The Prankster then helped the driver prepare a new bundle for July 13th.

On July 27th Gladstones called to see if the driver wanted to make an offer to settle. The driver explained he had already made two offers so now it had been to court he will see it out.

20 minutes later Gladstones called to discontinue the case.

Why Will Hurley and John Davies are Incompetent Scammers

The Prankster believes Will Hurley and John Davies are either incompetent or scammers or both for the following reasons.

  • Gladstones added an amount for debt collection which is not allowed by the solicitors code of practice and is not supported by the costs allowed in the small claims court.
  • Gladstones filed a claim without doing proper due diligence. A solicitor has a duty of care to their client, and a trivial examination of the facts should have warned them of the problems in the case.
  • Gladstones failed to engage in the proper pre-action protocol, failing to respond to the drivers request for information. This could have prevented the claim ever coming to court.
  • Gladstones failed to file proper particulars of claim. This is a deliberate tactic to prevent motorists from being able to file a comprehensive defence. Gladstones then file the full particulars in the witness statement when it is too late to respond. This is a cynical abuse of court processes.
  • Gladstones failed to respond to a request for further particulars, which would have enabled the driver to file a comprehensive defence at the time.
  • In the witness statement which Gladstones prepared they then provided false information to the court stating they would have provided information if asked.
  • Gladstones failed to inform the court of the potential problems with signage. The first duty of a solicitor is to the court, not their client, and the fact that a number of similar cases had been lost on this point should have been brought to the attention of the judge by Gladstones. 
  • Gladstones also failed to brief the Advocate on this point; had they done so he would also have had a duty to the court to bring this to the attention of the judge. It is telling that at the point in the case where all seemed lost for Gladstones, they suddenly remembered after all that they were well aware of this point.

It is therefore apparent to The Prankster that the average man in the street, faced with this facts, is likely to that conclude that Will Hurley and John Davies are spectacularly failing in their duties to both their client and the court, and that they are therefore incompetent or scammers or both.

Happy Parking

The Parking Prankster

Link Parking lose in court - poor signage

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C9GF5875 Link Parking v Mr L. Cardiff Court. 25/8/2016

On the 5 October 2015 Mr L was working as a meter reader in the area of Lloyd George Avenue in Cardiff reading meters of the residents of the flats. There is a barrier controlling access for residents only parking and before that space for about 6 cars. He parked in one of the 6 spaces. The only visible signage regarding these 6 spaces was on the bin storage building and just states ‘CAR PARK’. There were no other terms and conditions listed. Mr L. has worked in this area for 5-6 years with no previous problems.



After reading the meters he returned to his vehicle and noticed his car had a charge from Link Parking. The Link Parking warden was still present and he pointed out a sign hidden at the back of the bin storage building where it would not be seen by any arriving vehicles. Additionally, the sign was as high up as possible, contained a tiny font and was not immediately obvious that it was concerning parking conditions

The warden agreed with Mr L that he was working there and was a legitimate visitor and asked him to ring Link Parking's owner to have the PCN cancelled. Mr L therefore immediately rang Link Parking while he was still at the site with the warden and spoke to the Link Parking owner Martin Gardner who agreed with the warden that the PCN should be cancelled. He stated Mr L would need to send a quick email to them with his details and appeal it. Sadly Mr Gardner is not a man of his word as the phone call turned out just to be a ruse to get Mr L.'s details and save the £5 DVLA fee.

Mr Gardner turned down the appeal.

Mr Garner then used a typical parking company trick of writing to the wrong address several times. Whether this is because he is incompetent or has no morals is not known, but this trick is very useful for parking companies. If they can get all the way to a CCJ  then it is very difficult and expensive for the motorist to unwind a claim which has reached that stage.

Luckily for Mr L. the claim, (filed by Gladstones Solicitors) despite being incorrectly addressed, did reach him in time to file a defence, which he did with the assistance of the Prankster.

Amongst the paperwork was a fraudulent document from Mr Gardner claiming keeper liability existed. Mr L. contacted the DVLA who confirmed that the keeper details had never been requested, and therefore that there was no keeper liability. Mr L. complained to Link Parking they had sent a fraudulent document, but Link refused to accept they had done anything wrong. Mr L therefore escalated the complaint to the IPC. He pointed out that Gladstones and the IPC are owned by the same two people, Will Hurley and John Davies. He therefore stated that there was a clear conflict of interests and asked that in line with the IPC's complaints procedure that the complaint be dealt with by an external body.

Will Hurley and John Davies clearly have no more morals than Mr Gardner and are obviously happy for their customers to send out fraudulent documents as they refused to uphold the complaint.  They also refused to let it be heard by an independent body. One wonders what needs to happen before they consider that a 'conflict of interest' has occurred.

Gladstones asked for the hearing to be held on paper as they felt the issues were trivial. Mr L. wrote to the court rejecting this, stating that he had not yet received any proper particulars for the case He pointed out that Gladstones were known to be incompetent and regularly file incorrect information in court, and also that they always abuse the court process by filing their entire case at the last minute so there was not time for any rebuttals. It was therefore necessary to have an oral hearing so that he could rebut any evidence. He also send in a list of cases where Gladstones had either deliberately lied to mislead the court, or in the best case were completely incompetent.

Shortly before the hearing Gladstones served a witness statement containing the usual pack of lies, misrepresentations of the truth, and dodgy legalese which are typical of the shoddy work Gladstones churn out.

The Hearing

Mr Gardner did not turn up to the hearing. This was possibly a wise move as deliberately lying in court is perjury. Perhaps also he did not want to be quizzed by Mr L as to why he had agreed over the phone to cancel the charge but this turned out to be false. Obviously in court once you have been shown to be a habitual liar, your chances of success are slim.

Instead they sent a solicitor, Mr Singh from Bristol. Mr Singh asked for a word beforehand but Mr L refused, stating that he was upset that Mr Gardener was not there as he wanted to see him face to face.

The hearing did not go well for Link Parking. Their evidence, as is typical of evidence prepared by Gladstones, was awful and was roundly criticised by the judge. The aerial views of the area were not labelled well enough to show where the signs were and the judge said that he did not know what the yellow blobs meant. Mr Singh had no idea either. The one photograph of signage on the date in question was blurred and unreadable, so all further photos or signage that either Mr L. or Link Parking supplied in evidence may have been different.

Contrary to Mr Gardner's lies in the witness statement, the judge found was no visible entrance signage. Mr Singh stated as he didn't know the site he could not help at all

Ironically, Gladstones sealed their clients fate by claiming that a contract existed by performance as per  Vine v Waltham Forest (200)

Normally the presence of notices which are posted where they are bound to be seen, for example at the entrance to a private car park [...] will lead to a finding that the car driver had knowledge [...].


Mr L. also pointed out that the site was labelled as "visitor parking" in the Link Parking landowner contract supplied as evidence, and proved he was was a visitor with evidence supplied from his work and that he had a legal right to check meters there.  Neither judge nor solicitor had seen this and they were shocked it was called visitor parking in the actual contract.

Mr Singh asked Mr L if he had a parking ticket in his car window. Mr L. explained that there is no pay and display machines anywhere on the site.  Mr L Also I stated that he has friends living on the site and there is no such thing as a visitor permit. It was therefore impossible to have a permit. The judge then joked that he did not have a disabled badge either as he was not disabled.

The judge found that due to the lack of signage there was not contract with the motorist and the claim was dismissed.

Prankster Note

It is is disgrace that Link Parking are operating a visitor parking system where it is impossible for visitors to park.

It is a disgrace that Will Hurley and John Davies have approved a signage system where there is no entrance signage the only sign is hidden behind a building high up on the wall

It is a disgrace that Will Hurley and John Davies have filed a court claim to support a man who cannot seem to tell the truth when it matters

It is a disgrace that Will Hurley and John Davies have filed a witness statement filled with lies, inaccuracies, half truths and dodgy legalese.

The Prankster considers that as Will Hurley and John Davies clearly do not have a competent grasp of the legal issues surrounding parking they should not be offering their services to parking companies. In this respect they are no better than scammers. They have cost Link Parking many hundreds of pounds in taking this claim to court, and while The Prankster is not sympathetic to Link, he considers that Will Hurley and John Davies should not be lining their own pockets at the expense of their clients for cases which should clearly never go to court.

Sadly the Prankster realises that by publishing this information this is likely to increase Will Hurley and John Davies bank balances. This is because there appears to be no shortage of parking companies willing to use unethical methods in the race to the bottom, and therefore will be attracted to the kind of cheap, shoddy service Gladstones supply.

However, The Prankster believes that it is necessary to expose Gladstones practices so that motorists know what they will be up against should they decide to fight their corner.

As a final note The Prankster would like to ask Mr Gardner why he has resited the sign which the previous car park management company had on the front of the bin storage building, where it can be clearly seen, to the rear, where it cannot?

This streetview photo from 2008 shows the previous sign.


Happy Parking

The Parking Prankster


Mr W had paid to park a grey car and had parked a grey car. Gladstones give hospital pass to Mr Singh

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C9GF003X Premier Parking Solutions v Mr W. 26/8/16 Oxford County Court. DJ Wakem.

Mr W had parked his car to take the train to work and used the RINGO service to pay. Unfortunately the RINGO service changed the usual order of cars it presented, which resulted in Mr W paying for a car he had sold some time ago.

Mr W appealed to PPS and to POPLA, both of which were rejected. It later transpired PPS had sent false evidence to POPLA, as the landowner witness statement they provided listed a different landowner to the contract they eventually produced in court.

Mr W tried to deal responsibly at all stages but was stonewalled by Gladstones with meaningless template replies which did not address any of the issues, and PPS proceeded at an unseemly pace to file a claim.

The Hearing

DJ Wakem was presiding with Mr W in the hot seat, and an assistant from the BMPA taking the role of McKenzie friend. Mr W is no stranger to the small claim court having won twice before so was happy to represent himself.

Mr Singh, fresh from losing in Cardiff the day before, appeared for the claimant. The judge was not best pleased that the claimant's witness Barrie Douglass was not attending and was further taken aback when Mr Singh complained about the presence of the McKenzie friend. She asked what the grounds were and Mr Singh was rather embarrassed to explain there were no actual grounds but that he had been asked by Gladstones to complain anyway.

The judge quizzed the BMPA representative on the expected behaviour of a McKenzie friend which was passed with flying colours and the hearing commenced.

Mr Singh stated he was there to put the claimant's case and refute the defendants counterclaim. The judge looked puzzled and after some searching of papers stated there was no counterclaim. Mr Singh agreed that in that case he would just put the claimant's case.

The majority of facts were not in issue (although the witness statement contained the usual bunch of incompetent inaccuracies from Gladstones), so Mr Singh stated that the claimant were claiming for breach of contract because the defendant had used RingGo and accidentally paid for the wrong car. The judge passed over to the defendant.

The claimant witness statement falsely stated that "when a driver pays for parking by RingGo the registration number is always repeated back to the driver for confirmation". Mr W stated he disagreed with this and wished to refer to a RingGo transcript, page 5 in his evidence pack. He played a recording to the court.

Press 1 to pay for your grey car (beep, Mr W presses 1)
Enter the number of days to park (beep, Mr W presses 1)
Press 1 to choose your credit card ending xxxx (beep Mr W presses 1)
Thank you for calling. You have paid for 1 days parking.

The court was therefore satisfied that the registration number was never mentioned.

Mr Singh started a rambling story about how he paid using RingGo once himself, but realised he was getting nowhere and tailed off.

The judge then referred to the defence which claimed the contract did not provide the necessary information for distance contracts according to The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and was therefore not binding according to clause 13(1) of the regulations. 

She asked Mr W to comment on Gladstones claim he was not a consumer as per regulation 4. He explained he was, as he was commuting to work and HMRC does not classify commuting as part of employment. 

She asked Mr W to comment on Gladstones claim that this was not a distance contract as the contract was not concluded by means of distance confirmation. Mr W referred to the guidance on the legislation which showed that in (FAQ A) a contract concluded by phone was typically a distance contract. 

She asked Mr W to comment on Gladstones claim this was not a distance contract because the site was visited from time to time by one of their operatives. Mr W explained that the definition of distance contracts in paragraph 5 was that there must be face to face contact at the time the contract was concluded, which did not occur. A parking operative on site at random times in the day was not part of concluding a contract.

She asked why the distance contract conditions were not complied with and Mr W reeled of a list of 11 points from Schedule 2 or the legislation. 

The judge asked Mr Singh if he had any comments. To his credit Mr Singh looked extremely embarrassed at the hospital pass of a case Gladstone's had given him, and that he had been asked by Gladstones to argue that a telephone was not a method of distance communication. He composed himself and stated that he had nothing to add that was not in his client's witness statement.

The judge then explained that there were interesting legal issues involved with distance contracts but that in her opinion the case could be dealt with simply.

Mr W had paid to park a grey car and had parked a grey car. There was therefore no breach of contract and the claim was dismissed. It was unfortunate for the client who were using technology not up to the job of allowing them to manage the parking efficiently, but their technology failure was not the responsibility of the motorist.

Costs of £108 were awarded to the defendant.

The defendant asked if he could claim £50 for his time as the claimant had asked for a similar amount 'because they spent time of the case which could have been better spent elsewhere'. The judge smiled and said she would not allow that, but that if the claimant had won, she would not have allowed it for them either.

Prankster Note

The Prankster considers that Gladstones should not be attempting to win cases with lies, inaccuracies, half truths and dodgy legal arguments. That Will Hurley and John Davies believe a telephone is not a method of distance communication is not believable and frankly makes them appear like fools. The proper way to win a case is to present the truth, behave respectable and not try ambush tactics, and to let the judge decide on the facts.

If this is the kind of drivel  Will Hurley and John Davies are telling the parking companies then this is not acceptable.  A responsible ATA would be working with their customers to help them comply with legislation, and working to improve their signage. An ATA who tries to pull the wool over their clients eyes by pretending the signage complies with legislation and then makes money from their sister company by taking motorists to court has no place in society.

PPS will be an estimated £600 out of pocket as a result of this case. Had they won, they would still have been £400 down. There was no loss to them as Mr W paid for parking, and they could have cancelled the charge at zero cost to themselves. Contrary to their fatuous claim in their witness statement, cancelling the charge would not make parking management impossible; the only way to exploit the situation would be to park 2 cars every day and only pay for one, which is clearly not viable.

Gladstones are the only winner here. Perhaps the parking companies who use Gladstones should take a long hard look at the situation and ask what Will Hurley and John Davies motive really is.

Happy Parking

The Parking Prankster

MIL Collections lose in court

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C6QZ775Z MIL v Mr S. 26/08/2016 Barnsley

Mr S. contacted the Prankster to inform him that he had used this blog to research MIL collections and help with his case,

MIL Collections had allegedly purchased a debt from Parking Awareness Blackpool for not parking fully within a marked bay.

Alan Davies (MIL's managing director) did not turn up, and sent a solicitor to represent him. His witness statement was therefore deemed inadmissible by the judge for non attendance.

The judge looked at the Parking Awareness signage and stated the parking fee had been paid and that the parking bays in car park were only big enough for a mini and concluded that parking in between the two solid white lines and paying the tariff was sufficent to adhere to the signage.

Mr S. was also ready with arguments regarding POFA2012,  deeds/letters of assignment, champerty, etc.but these were not needed.

The claim was dismissed and Mr S. was awarded £100 costs.

Happy Parking

The Parking Prankster


ParkingEye discontinue two cases over criminal offence of non-permitted signage

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ParkingEye has now withdrawn two claims, one in Bury and the other in Cambridge where the following defence has been used. The defence centres on ParkingEye’s failure to obtain planning permission and advertisement consent and that no man should profit from his crime; it being a crime not to have advertisement consent.

It seems that PE prefer not to have this defence tested


                                          
In the [       ] County Court

                                                          Claim Number [                       ]

Between

ParkingEye Limited
40 Eaton Avenue, Buckshaw Village
Chorley PR7 7NA
                                                                                                                          Claimant

And

[                     ]
of
[                                                    ]

                                                                                                                          Defendant
_________________________________________________________________________
DEFENDANT’S DEFENCE
_________________________________________________________________________

This Defence is filed and served on behalf of the Defendant

References in Defence to “Beavis” are references to the judgment in Cavendish Square
Holdings BV v Talal El Makdessi; ParkingEye Limited v Beavis [2015] UKSC 67.

References to paragraphs in Beavis are in the form Beavis/x with x being the paragraph
number in the Judgment.

References in this defence to RTA are references to RTA (Business Consultants) Limited V
Bracewell [2015] EWHC 630 (QB) (12 March 2015).

References to the 2008 Regulations means the Consumer Protection from Unfair Trading
Regulations 2008 as amended by the 2014 Regulations.

Reference to the 2014 Regulations means the Consumer Protection (Amendment) Regulations 2014.

References to any documents in the Defendant’s bundle are in the form B/x with x being the
document number in the lever arch file containing the bundle.

1. Matters to be determined

1.1 The Claimant relies on its signs and Beavis to justify all elements of its claim. However,
Beavis was concerned with settling the matter of damages only and not any liability for
a breach of contract. Liability had been agreed between the parties in Beavis at an
earlier hearing. The Court in Beavis helpfully explained how the contractual
arrangements between a motorist and a parking enforcement company were created
such that it must now be accepted that in this action there was a contract between the
parties albeit arguably void at common law or otherwise unenforceable for reasons
explained in paragraph 2 below.

2. Criminal Conduct

2.1 The Claimant places reliance on its provision of signage at the site and upon the content
of that signage. However, the Claimant is under a duty to the Court to provide full and
fair disclosure by informing it of all relevant issues. The Claimant has failed to advise
the Court that a criminal offence was being committed by the display of its signage. At
B/2 there is a copy of an email from the Planning Authority confirming that the signs
did not benefit from any advertisement consent such that, at the time the Defendant
parked at [                                     ] a criminal offence was being committed in
order to create a contract with the Defendant. The Defendant’s Witness Statement
(B/8) includes additional evidence to show that the Claimant is fully aware that a crime
is being committed by the Claimant at some of its other car parks. The signage at
[                                    ] is classified in planning law as an advertisement. By virtue of
Regulation 30 of the Town and Country Planning (Control of Advertisements)
(England) Regulations 2007 (as amended) it is a criminal offence to display this kind of
advertisement in contravention of the Regulations. The penalty on conviction for the
offence is at level 4 on the standard scale (current maximum £2,500) plus £250 for each
day that the offence continues.

2.2 The Claimant has since made application for advertisement consent under the 2007
Regulations but, at the present date, consent has not yet been granted. However, the
2007 Regulations make no provision for any future consent to be backdated such that a
consent that may be in place by the time that this case is heard will only apply going
forward from the date of such consent. Consent cannot and will not grant authority and
legality for display of the signage prior to the approval date so that the crime being
committed when my car was parked will remain a crime for all time. The Court’s
attention is drawn to the email at B/9 from the [              ] Council's Senior Planning
Enforcement Officer in which he confirms that there will never be any consent for the
signs prior to the date on which any consent may be granted. The fact that the Planning
Authority has chosen not to prosecute is irrelevant. Planning Authorities are governed
by government guidance on these matters. The crime committed in this case remains
with all of the characteristics of a “crime” and, it is submitted, has to be appropriately
regarded with all the gravity society gives to crimes.

2.3 The Court’s attention is drawn to the case of Andre Agassi v S Robinson (HM Inspector of
Taxes), (B/3). Whilst not wholly aligned to the issues in this case it has been produced because
of the principle it extols that no one should profit from their unlawful conduct. The Court’s
attention is drawn in particular to paragraph 20 of the Transcript of that case “It is common
ground that, whatever costs may be recoverable by a litigant in respect of professional
services such as those provided by Tenon to the appellant, they cannot include the cost
of any activities which are unlawful”. Paragraph 28 continues - “cannot on any view
recover the cost of activities performed by Tenon which it was not lawful for them to
perform.” In this case it was not lawful for the Claimant to have in place its signs upon
which it relies for the formation of an asserted contract with the Defendant.


2.4 The Judge’s attention is also drawn to RTA (B/1). This case is drawn to the Court’s
attention for the purposes of evidencing paragraph 34 in which the Judge discusses the
relevance of the public law principle going back well over 200 years that no man should profit from his crime; it is submitted that this is particularly relevant in this action. The Judge cited Lord Mansfield CJ to explain that:
The principle of public policy is this; ex dolo malo non oritur actio. No Court will lend
its aid to a man who founds his cause of action upon an immoral or an illegal act. If,
from the plaintiff's own stating or otherwise, the cause of action appears to arise ex
turpi causa, or the transgression of a positive law of this country, there the Court says
he has no right to be assisted. It is upon that ground the Court goes; not for the sake of
the defendant, but because they will not lend their aid to such a plaintiff. So if the
plaintiff and the defendant were to change sides, and the defendant was to bring his
action against the plaintiff, the latter would have the advantage of it; for where both
are equally in default, potior est conditio defendentis.” In this claim there has been a
transgression of a law (the 2007 Regulations) and it is submitted that the Court should
not “lend its aid” to this Claimant “who founds his cause of action upon an illegal act”.
2.5 It seems to follow from paragraphs 2.1 to 2.4 that, if there was a contract between the
Claimant and the Defendant, it was illegal at its formation because it was incapable of
being created without an illegal act (the erection of the un-consented signs stating the
terms and conditions relied on by the Claimant). Where a contract is illegal when
formed, neither party will acquire rights under that contract, regardless of whether or
not there was an intention to break the law; the contract will be void and treated as if it
had never been entered into. As such, the asserted contract cannot be enforced.
Further, it is submitted, it must be contrary to public policy for a court to enforce such a
contract whereby a party may profit from its criminal conduct.

2.6 To add weight, rather helpfully, the Defendant also cites from ParkingEye v Somerfield
Stores (B/4) which concerns an alleged illegal contract. Whilst the facts of that case are
not relevant, the Judge’s comments at paragraph 29 of the Transcript of the Somerfield
case are of importance: “At common law, historically, a distinction has been drawn
between cases where the guilty party intended from the time of entering the contract
unlawfully and cases where the intention to perform unlawfully was only made
subsequently”. As has already been stated, in this case the problem arose at the
formation of the contract and was not in relation to any subsequent act. Laws LJ, in
Somerfield, concluded that ParkingEye did not have an intention, when creating that
contract, to deliberately break the law so the contract was upheld. Differently in this
case, the Claimant did deliberately break the law by erecting the parking signs that
stated their contractual terms, without first having in place the mandatory prior consent
required by law. Thus a crime was committed then. The illegality in this action was
not merely incidental to the creation and part of the performance of the contract as in
Somerfield but, as indicated in the Claimant’s Particulars of Claim, it was central to it.
Somerfield guides us that where there was a chance to remove the illegality from future
performance the contract could remain in force. On the other hand, there was less
scope to rectify a one-off contract so it was more likely to be held unenforceable. In
this action the illegality of the Claimant’s signage that existed on the day of the
Defendant’s parking cannot be undone, even by any subsequent grant of advertisement
consent. At paragraphs 65-74 of the Somerfield transcript Laws LJ set out three
factors which need to be considered in a defence of illegality. The Defendant submits
that the key issues in this action are that:

2.6.1 the commission of an illegal wrong being present at the time of entering the
contract means that the Claimant will not be able to enforce the contract. 􀀁

2.6.2 the illegality is central to the contract and is not merely a minor aspect thus it
should not be held to be too remote so as to render the contract enforceable.

2.6.3 the nature of the illegality: in this case it was a crime and not merely a civil
tort as in Somerfield. The gravity of the illegality is therefore far greater.

2.7 None of these issues were argued in Beavis.

3. British Parking Association Code of Practice and its Relationship with Consumer
Protection Laws

3.1. Beavis/96 draws our attention to the Code of Practice of the British Parking Association
Limited. At Beavis/111 the Judge helpfully comments that “while the Code of Practice is
not a contractual document, it is in practice binding on the operator since its existence and
observance is a condition of his ability to obtain details of the registered keeper from the
DVLA. In assessing the fairness of a term, it cannot be right to ignore the regulatory
framework which determines how and in what circumstances it may be enforced.
(Defendant’s emphasis of the key point). Paragraph 2.4 of the Code sets out how and in
what circumstances a term may be enforced. It states: “All AOS members must be aware of
their legal obligations and implement the relevant legislation and guidance when operating their businesses.” Broadly, the Code of Practice obliges the Claimant to comply with the law in creating and in enforcing its contract with a motorist and in communicating the terms of that contract. The Claimant failed to do so in several respects.

3.2 At paragraph 2 above the Court’s attention has been drawn to the failure of the Claimant
to ensure that the relevant legislation had been complied with, thereby resulting in criminal
conduct in their operation of parking enforcement. This is a clear breach of paragraph 2.4 of
the Code of Practice. If there is any liability argued on the part of the Defendant then, in
considering paragraph 2.2 above, it is submitted that a contractual term cannot be fair if the
requirements of the Code of Practice are disregarded and a crime has been committed to
create that term and/or the contract between a motorist and the parking enforcement
company.

3.3. By virtue of Regulation 3 of the 2008 Regulations a commercial practice is unfair if it
contravenes two requirements. The first strand concerns the requirements of professional
diligence; the second is that a failure of professional diligence materially distorts or is likely
to materially distort the economic behaviour of the average consumer with regard to a
“product”. (For “product” refer to para 3.4 below). By virtue of Regulation 5 of the 2008
Regulations a breach of Regulation 3 is an offence. The Office of Fair Trading guidance on
the 2008 Regulations (B/5) at paragraph 10.1 indicates that “Regulations 3(1) and 3(3) of the 2008 Regulations set out the general prohibition on unfair business to consumer commercial practices, also known as the general duty not to trade unfairly. This prohibition allows enforcers to take action against unfair commercial practices, including those that do not fall into the more specific prohibitions of misleading and aggressive practices, or into the very specific banned practices. This means it acts as a safety net. It is designed to ‘future-proof the protections in the CPRs, by setting standards against which all existing and new practices can be judged”. Paragraph 10.4 of the OFT Guidance indicates that professional diligence should evidence “(a) honest market practice in the trader’s field of activity, or (b) the general principle of good faith in the trader’s field of activity”.
The Defendant submits that the first strand of Regulation 3 applies as a result of the criminal conduct involved in the Claimant’s parking enforcement. The second strand begs the question: “Would a consumer be likely to make a different decision about payment of
damages if he were told that a crime had to be committed to eventuate in a demand for that
payment?”. It is averred that a car park operator who fails to secure, or that its client fails to
secure, the relevant mandatory advertisement consent required by law before managing the
car park and thereby commits a crime, will be acting in contravention of Regulation 3 of the
2008 Regulations. For having done so the Claimant fell below the standards of a reasonably
competent professional having regard to the standards normally expected in its profession
with particular regard to the Code of Practice. Further, by failing to advise the Defendant,
and this Court, of the criminal conduct associated with its parking enforcement when
demanding damages for an alleged breach of contract, it is averred that the Defendant has
also been acting with a lack of professional diligence.

3.4. On the 1st October 2014, the 2014 Regulations came into force and extended the
definition of “product” provided by the 2008 Regulations. It now includes after the 1st
October 2014 the settlement (rather than the demand) of actual or purported liabilities such as those that the Claimant is seeking to recover from the Defendant by way of alleged damages (see regulation 2(9) of the 2014 Regulations. Therefore, taking a decision to settle damages falls within Regulation 3 of the 2008 Regulations. It is submitted that it is incumbent upon the Claimant to show that it was acting with professional diligence.

3.5. Regulation 5(3)(b) of the 2008 Regulations indicates that it is a misleading action where
there is any failure by a trader to comply with a commitment contained in a code of conduct
that the trader has undertaken to comply with. The Claimant had, in respect of the British
Parking Association’s Code, undertaken, as a condition of entitlement to operate private land parking enforcement, to comply with the law but has clearly failed to do so. Regulation
5(3)(b) provides a defence in any civil claim.

3.6 The Consumer Rights Act 2015 came into effect on the 1st October 2015, around 5
months after the parking contract in this action. However, the test for 'unfair terms' in the
2015 Act is the same as that in the 1977 Unfair Contract Terms Act: it provides that a term is "unfair" if "contrary to the requirements of good faith, it causes a significant imbalance in
the parties' rights and obligations to the detriment of the consumer". It is submitted that, as
the Defendant was misled by [ shop visited] as to the availability of his goods for immediate
collection, he was delayed by [shop visited] from returning to his car. It is also submitted that the Claimant provides its parking enforcement services for the benefit of [shop visited]  and others such that, in interpreting the terms of the contract, if they are actually enforceable, it must in all of the circumstances be contrary to good faith to pursue this claim. If it were otherwise, the parties who benefit from parking enforcement may be allowed to create a situation whereby a motorist can be the unwitting victim of deliberate delays by some or all of the parties benefitting from that parking enforcement in returning their vehicles.
4. Original Judgment in this Action
4.1 The Defendant suffers from a disability arising from head and brain injuries sustained in
an accident many years ago since when he receives disability benefits by virtue of his
restricted mental capacity. He has tendencies to be forgetful and is confused in some
circumstances. His impairments may have been evident to the Judge in the hearing of 19th
February 2016. For these reasons, as is evidenced in the Defendant’s witness statement the original court papers were put aside and forgotten. There was no deliberate intention to avoid dealing with those papers. The Defendant apologises to both the Court and the Claimant in this regard.

5. Witness Statements of the [shop visited] Manager and the Defendant

5.1 With this defence there is filed a witness statement by the Manager of the [shop visited]  store at the Retail Park (B/7) and by the Defendant (B/8). The statement of the [shop visited] Manager corroborates the long delay in serving the Defendant with his ordered goods following his reasonable expectation that they would be immediately available for collection when he first arrived. They also indicate that that delay resulted in the alleged over-stay at the car park and that, had the goods been ready for collection as promised there would not have been an overstay.

5.2 It is submitted that the Claimant was acting at all times on behalf of, as agent for, or for
the benefit of, the occupiers of the various shops at the [             ] Retail Park. In this case it
appears that a “Principal” did not and does not desire that a valued and regular
customer should be penalised in these particular circumstances. Indeed [shop visited] did try to have the charge withdrawn but, it appears, it needed certain documents to move that request forward but which the defendant did not possess. It is submitted that [shop visited] should have been aware of the parking restrictions and that its conduct could cause these kinds of difficulties for the Defendant. The Court is requested to have regard to the content of these witness statements.

5.3 In any event there is no certainty as to the duration of the Defendant’s vehicle having
been parked and, regardless of that, if it had not been for [shop visited]  unforeseen and substantial delay there would not have been a breach of the car park terms and conditions (insofar as they may be deemed to be applicable and/or enforceable).

6. Level of Damages
6.1 The Court is reminded that in Beavis the Claimant argued that a reasonable charge for an infringement is £85. The nature of the enforcement operation in Beavis is the same as at
[               ] Retail Park with ANPR cameras recording vehicle movements relayed back at the Claimant’s HQ. Thereafter all work is undertaken from that base. The Claimant has not
produced any evidence to justify why it now runs with a different argument to that in the
Court of Appeal. The Court of Appeal determined that £85 was reasonable and that it was
neither exorbitant nor unconscionable. The Court of Appeal gave no view as to whether £100 would tip a charge into being exorbitant. It is submitted that, in the absence of evidence in this action to justify the £100 sum, which is in excess of £85, the Claimant cannot be permitted to pursue a different argument in this Court to that submitted to the Court of Appeal such that it may not recover the £100 claimed. If there is an actual liability it should be limited to £85.

7. Costs
7.1. The Claimant may seek costs for this hearing. The Claimant may seek to rely upon Shaw v Nine Regions as authority for being able to recover costs in a Small Claims action on a contractual basis. The Defendant draws attention to the detailed consideration of this
relationship between the special costs regime of the Small Claims Court and contractual
provisions for costs that took place in the Southend County Court decision Graham v Sand
Martin Heights Residents Company 0BQ 12347 unrep. (B/6). It was held at paragraph 6(b):
The absence of jurisdiction (to award costs in the Small Claims Court) is not affected or
cured by the existence of a provision in the contract relied on, purporting to entitle the party
to his costs of the proceedings”. The Claimant elected Small Claims Track in its Allocation
Questionnaire. It would accordingly be wholly wrong and a breach of Article 6 of the Human
Rights Act to award contractual costs contrary to the cost protection elected by allocation to
the Small Claims Track.

8. Conclusion

8.1 For the reasons given above I submit that this action should be dismissed and that it be ordered that the Judgment against the Defendant be formally removed from the register of County Court Judgments

Statement of truth

I believe that the facts stated in this defence are true


Signed
Name and address


Dated

Happy Parking

The Parking Prankster

MIL Collections Bail Out

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C5QZ072Z MIL Collections v Ms W, Blackpool 27/8/2016

Ms W has contacted the Prankster to inform him that she won her case against MIL.
Just thought you might be interested to know that I had my court day with MIL yesterday and after being called into see the judge was told that MIL hadn't sent a representative for my case and had formally discontinued! .
Prankster Note

Alan Davies recently wrote to Parking News to state that MIL always send an advocate to each case. It seems Mr Davies has a problem with telling the truth.

Happy Parking

The Parking Prankster

Cautionary tale about MIL Collections. How to complain to the FCA and CSA

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It is worth noting that if you do not defend a MIL Collections court case they will get a default judgment against you which they will then be able to enforce.

This facebook post details a case where MIL got judgment for £175. The motorist then paid within the time allowed, but MIL tried to add on £90 extra collection charges for bailiffs. The court was not impressed when the motorist got back in touch.




Prankster Note

It is worth noting that Alan Davies, MIL's managing director, is a morally bankrupt individual who has no problem with telling lies, inventing fictitious lawyers, deceiving the courts, charging fees which are not justified and using bullying and aggressive tactics. All of these characteristics have been detailed in previous blog posts.

MIL Collections are regulated by the FCAhttps://www.handbook.fca.org.uk/handbook, and the CSA. The organisations have codes of practice. When MIL break them (as they clearly have in this case) the correct action is to first complain to MIL, and then if you get no proper apology, to escalate to their regulatory bodies.

The best way to do this is to download their codes of practice (linked above) and file complaints which clearly set out where they have transgressed. If you are satisfied with MILs answer, copy in the regulatory body to state you had a problem which was resolved in an acceptable manner. This will allow them to keep tabs on MIL and make sure MIL are not just paying lip service to the regulations.

If you are not satisfied with MIL's answer, escalate to the regulatory body.

Here is a typical complaint for a CSA transgression.

Dear MIL,

Ref: xyz

I wish to raise a complaint that you are acting outside the CSA code of practice. According to the code of practice 3a  I now require you to cease collection until the complaint is resolved. I require all communications from you to be by letter post and not by email or telephone.

My complaint is as follows.

You have broken 10k (only impose such costs as to which you are lawfully entitled) by
a) charging £90 for bailiffs fees when the time for payment had not expired
b) adding unlawful costs over and above the original £100 parking charge

You have broken 10e (pre-action conduct) by failing to provide me with the information required in the pre-action protocols outlined here
https://www.justice.gov.uk/courts/procedure-rules/civil/rules/pd_pre-action_conduct

You have also unlawfully pursued me for a debt to which you are not entitled as the deed of assignment from the parking company does not list my parking charge number, and therefore there is no proof this charge was ever assigned.

The Prankster recommends complaining to both the CSA and the FCA.

Happy Parking

The Parking Prankster

Is Alan Davies of MIL Collections faking evidence in parking cases?

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The Prankster has been forwarded the following facebook post. In it, MIL Collections have been accused of faking evidence because the letter from the parking company is dated in February, but addresses to a house the keeper only moved to in May.

The dates on letters MIL sent have also been changed.



If true this would be a clear fraud on the part of either MIL Collections or the parking company.

The Prankster calls on Alan Davies to clarify the situation and if true to explain why he is submitting faked documents to court.

Prankster Note

 MIL Collections are regulated by the FCA, and the CSA. The organisations have codes of practice. When MIL break them (as they clearly have in this case) the correct action is to first complain to MIL, and then if you get no proper apology, to escalate to their regulatory bodies.

The best way to do this is to download their codes of practice (linked above) and file complaints which clearly set out where they have transgressed. If you are satisfied with MIL's answer, copy in the regulatory body to state you had a problem which was resolved in an acceptable manner. This will allow them to keep tabs on MIL and make sure MIL are not just paying lip service to the regulations.

If you are not satisfied with MIL's answer, escalate to the regulatory body.

Here is a typical complaint for a FCA transgression.

Dear MIL,

I wish to raise a complaint under your FCA complaint handling procedure. In line with DISP 1.2.1 please provide me with information regarding your complaints procedure in writing. Please also suspend collection activities until the complaint is resolved.

My compliants are as follows:

CONC 7.7.2 A firm must not claim the costs of recovering a debt from a customer if it has no contractual right to claim such costs
You do not have a proper deed of assignment with the parking charge reference

CONC 7.7.3 A firm must not cause a customer to believe that the customer is legally liable to pay the costs of recovery where no such obligation exists.
You have not established there is any obligation to pay costs of recovery

CONC 7.13.2 A firm must take reasonable steps to ensure that it maintains accurate and adequate data 

You have submitted forged documents to court where the date of the document is before the date I moved to the address on the document


Happy Parking

The Parking Prankster


Gladstones Solicitors lies catch up with them

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Yet another comical Gladstones Solicitors claim has bitten the dust.

Last November a motorist received a charge from Euro Parking Services, who eventually filed a claim assisted by the amazingly unprofessional Gladstones Solicitors.

The motorist's defence was that Euro didn't have a contract with the land owner when they took court action, weren't granted a license in their contract to offer parking - only enforcement, had illegally used the ICO logo on their notices and to top it off, hadn't bothered to check if the motorist was the keeper of the vehicle.

Their witness the CEO, prepared a witness statement with the assistance of Gladstones which strongly refuted all claims - a contract did exist, they had checked keeper details, all their signs were present on site, they didn't use the ICO logo (despite it being on documents in their evidence pack) and that the motorist did not want to pay. Only the last part was actually true.

The judge issued directions that any evidence had to be submitted 14 days in advance.

The motorist 'did a Gladstones', sending in his pack in as late as possible. The evidence included a letter from the DVLA confirming the motorist was not the keeper; photos of the site showing no evidence of signs; an email from the land owner saying their contract was up and an email from the ICO saying they didn't have permission to use their logo.

Faced with the reality of the lies Gladstones had filed, Euro caved in and discontinued the claim.

Prankster Note

The number of witness statements prepared by Gladstones which contain lies, inaccuracies, half-truths and/or deliberate misinterpretations is, in The Prankster's experience, sadly equal to the number of witness statements prepared by Gladstones.

Either Gladstones are incredibly incompetent, or if the lies are deliberate, morally bankrupt. Only Will Hurley and John Davies, the directors of Gladstones, will know which is correct.

Either way The Prankster consider they are not fit to be practicing solicitors because of their constant failure to abide by the Solicitor's code of practice.

O1.4 you have the resources, skills and procedures to carry out your clients' instructions;
O1.5 the service you provide to clients is competent, delivered in a timely manner and takes account of your clients' needs and circumstances;

The Prankster also considers that Gladstones have not proven they comply with condition O1.6 and have dodged all questions regarding their fee arrangements
O1.6 you only enter into fee agreements with your clients that are legal, and which you consider are suitable for the client's needs and take account of the client's best interests;

Here are some of a solicitors duties to their client and the court

O5.1 you do not attempt to deceive or knowingly or recklessly mislead the court;
O5.2 you are not complicit in another person deceiving or misleading the court;
O5.3 you comply with court orders which place obligations on you;
O5.4 where relevant, clients are informed of the circumstances in which your duties to the court outweigh your obligations to your client;
O5.5 you comply with your duties to the court;

It is clear Gladstones have failed multiple times on these counts.

Happy Parking

The Parking Prankster


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