ParkingEye's quality assurance team have blundered again, issuing a ticket to a motorist who actually visited two different car parks. ParkingEye's quality assurance team make up to 19 checks on each vehicle image before issuing a parking charge. Obviously none of these checks are that the images come from the same car park.
One car park was the Southbound services at Rivington on the M61. The other was the Northbound. The motorist spent money at both services and also visited his parents in between.
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Despite providing this overwhelming evidence they had made a mistake, ParkingEye at first refused to cancel the charge. No doubt the regular howlers the installation team make are kept well away from the appeals team. It was only following a second letter that ParkingEye grudgingly cancelled.
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One car park was the Southbound services at Rivington on the M61. The other was the Northbound. The motorist spent money at both services and also visited his parents in between.
Despite providing this overwhelming evidence they had made a mistake, ParkingEye at first refused to cancel the charge. No doubt the regular howlers the installation team make are kept well away from the appeals team. It was only following a second letter that ParkingEye grudgingly cancelled.
The motorist drove North, stopping for a cup of coffee and to use the cash machine, then visited his parents for tea. He then left to pick his girlfriend up from work, returning South where he stopped to refuel on the way.
The exit ANPR cameras on the Northbound services are on the passenger side of the road. The exit ANPR cameras on the Southbound services are on the driver side. The second photograph is therefore clearly taken from the Southbound exit and not the Northbound, proving that the system is flawed.
The Prankster would be interested in hearing from other motorists who have been charged for one long stay while actually visiting two different car parks.
Happy Parking
The Parking Prankster