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Link parking lose Lakeshore case. Permit was displayed

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Link Parking v H C5GF86CX. Bristol 20/3/2017

Mr H parked at his own residence and displayed a permit. He appeal, but the appeal was ignored. He also responded to the letter before claim, but was ignored.

Link Parking decided to take him to court anyway.

The Hearing

The judge ruled that they had broken their own procedures in not engaging with Mr H.

The case rested on whether or not placing the permit in the rear windscreen was a violation of the parking terms. The judge ruled it wasn't.

Prankster Note

There are a large number of Lakeshore residents who have been the victim of Martin Gardener's unscrupulous and underhand tactics.

Although Link Parking were not specifically mention in yesterday's debate in parliament, it is clear that MPs are worried about the practices of companies such as Link Parking and their owner Martin Gardener.

Happy Parking

The Parking Prankster


UKPC announce new bonus scheme

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This video explains UKPC's new bonus scheme.



Bonuses based on quantity of tickets issued are banned by the BPA.

9.4 Effective from 1st October 2015, the practice of offering financial incentives to AOS parking attendants/wardens which relate to the quantity of PCNs issued by them, should be prohibited within all new employee contracts

UKPC appear to be trying to get round that restriction by basing the bonus on the number of tickets issued, less the costs of incorrectly issued tickets. UKPC also appear to be trying to get round the regulations by referring to the scheme as profit related pay, rather than number of tickets issued.

Of course, the main and only real way a warden can influence profit is by issuing as many tickets as possible. In the video, UKPC explain how a warden can do this by using head office statistics to find the car parks and times when they can issue the most tickets. They also explain how to maximise tickets issued by minimising journey time between sites.

The new bonuses scheme allows wardens to increase their salary by paying a percentage of the revenue generated, minus costs. Of course, the only way to increase revenue, is to issue more tickets.

As long as tickets are correctly issued, costs are almost completely out of control of the warden. Each warden is their own profit centre, with costs of appeals and POPLA and legal action against UKPC deducted. Expenses are also deducted. Other costs are wages, wallets and printer rolls, sending paperwork, and DVLA enquiries. For correctly issued tickets, these are out of control of the warden.

No other way of increasing the bonuses other than maximising tickets issued is discussed, and it is therefore clear to the Prankster that the new scheme falls foul of the BPA code of practice as it is based primarily on relating to the quantity of PCNs issued.

The scheme is described as the "biggest shift in the history of UKPC".

Wardens can increase salary from £14,950, to £19,940.

The Prankster notes a clever psychological trick is used when these figures are shown to wardens. The £19k figure is displayed as £19,940.44. Because the number has more digits, this make it look like a much larger figure than the previous one.

Happy Parking

The Parking Prankster

Overstone Court test case adjourned do to a procedural issue

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The test case to examine whether tickets issued by Link Parking to residents and visitors parking in their own spots at Overstone Court, Cardiff was heard on 24/3/2017 at Cardiff Court, being listed for an all day hearing.

There were three defendants, two represented by John Wilkie and one by themselves. Martin Gardner of Link Parking attended and was represented by Mr Nash. Mr Nash, although legally qualified, did not possess rights of audience and was therefore appearing as a lay representative, charging Link £450 + VAT.

The hearing was in front of DDJ Pratt in Cardiff.

Rights of audience were discussed. DDJ Pratt ruled that there was no impediment to a lay representative charging for their time, and Mr Nash was therefore allowed to continue.

The next item was a procedural matter to do with one of the defendants. The court had failed to deal with this, despite this being filed back in January and served on the court, Link Parking, and their solicitors, Gladstones. The defendant's father testified in the witness box that he had served the papers on the court by hand, and on Link and Gladstones by first class post.

DDJ Pratt decided he did not have enough evidence to decide on the matter, and therefore adjourned the hearing for the parties to submit more evidence. The hearing was rescheduled for the next available slot in 35 days time, reserved to himself. Costs were reserved.

Prankster Notes

This is not the first time in these related cases that Cardiff court have failed to deal with procedural matters raised. In fact, this is at least the third time. There have now been 4 hearings, all of which could easily have been avoided if Cardiff court had got their act together and dealt with them prior to the hearing. This has caused a huge amount of wasted court time, and also wasted time and expense for the claimant and defendants. This is of course, taxpayers money which has been wasted, and there has now been around one and one half valuable court days thrown away by Cardiff court.

It is noted that the behaviour of Link and Gladstones have not helped, being obstructive at all times, even when previous similar matters have been decided against them. In a similar case, a DJ in Cardiff was extremely critical of Wright Hassall for not using case management to combine dozens of similar parking cases.

The hearing was adjourned because DDJ Pratt decided the issues raised by all defendants were interlinked, and he could not stop hearing one case while continuing with the other two.

The Prankster considers this to be an error. For instance, there have been and are still many cases concerning Overstone Court still continuing in Cardiff court, also raising the same issues in defence, and DDJ Pratt did not seek to make an order staying or combining those cases.

The Prankster considers that the case could still have gone ahead with two defendants, thereby avoiding the waste of court time. In the interest of efficient case management the court could have removed the third defendant. Thus all the major issues could have been dealt with on the day and without wasting court time.

The specific issues raised by the third defendant, which are only applicable to them, could then have been dealt with in a short second hearing if the parties wished to continue based on the results of the first hearing.

As a general note, Link Parking are a huge burden on Cardiff court. In 2016 the court with the most parking cases heard by any one court for any one parking company was Cardiff, hearing 94 Link Parking cases. The next biggest number was ParkingEye, with 49 cases in Manchester.

As these Link cases are mostly for the same sites with the same issues raised in defence The Prankster considers that Cardiff are missing a trick by not using their case management powers to combine hearings.

Happy Parking

The Parking Prankster

Michael Schwartz suspended for 5 years

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The full report is here

http://www.solicitorstribunal.org.uk/sites/default/files-sdt/11593.2017.Schwartz.pdf


Previously the SRA ordered that Mr Schwartz be suspended from practice as a solicitor for a period of 5 years from 9 September 2016, but that the suspension be suspended for 5 years from the same date subject to compliance with the following restrictions imposed by the Tribunal on the
Respondent’s practice as a solicitor.

Mr Schwartz failed to keep to the restrictions, and during the course of giving live oral evidence to the Tribunal during the hearing which took place on 22 December 2016 Mr Schwartz admitted:


  • that he had deliberately and knowingly breached the restrictions on 14 September 2016;


  • that he had then lied about having done so in a witness statement provided to the SRA and to the Tribunal at the December hearing.


The Tribunal therefore decided to activate the 5 year suspension.

Mr Schwartz is therefore suspended for 5 years from 9 September 2016

Prankster Notes

The issue of whether Mr Schwartz actually signed any of the witness statements he claimed to on behalf of Civil Enforcement Limited remains unresolved

The issue of whether Mr Schwartz invoiced for and was paid £50 to file numerous claims on behalf of Civil Enforcement limited remains unresolved

The issue of whether Mr Schwartz took any part in filing claims on behalf of Civil enforcement Limited remains unresolved
Happy Parking

The Parking Prankster


Coxeter House get rid of UK CPM due to shambolic enforcement.

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Coxeter House is a retail site in Abingdon with a number of businesses and a car park of about 40 spaces.



Due the the size of the car park the landowners (Coxeters Ltd) desired that it only be used by genuine customers of the shops, and not by motorists who wished to park and go elsewhere. This is of course a perfectly reasonable desire on the part of Coxeters. There were historical problems with people parking and then leaving the site and customers not then being able to find a parking space.

They therefore contacted UK Car Parking Management who suggested they put in an unmanned solution where ANPR records vehicles entering and leaving, and customers record their genuineness by entering their registration on tablet computers held within the shops. In theory this all sounded fine, but in practice the system proved unworkable.

UKCPM had limited previous experience with systems of this type. The tablets were cheap and cheerful no-brand models and would continually break down. Large numbers of charges were incorrectly issued to genuine customers. The management team contacted the parking company who wrote back agreeing to cancel all incorrectly issued charges if Coxeters asked them to cancel.


However, the situation did not improve, and Coxeters found themselves spending huge amounts of time getting charges cancelled for their customers.

During the short period of 7 months the system was in operation, over 1,500 incorrect charges were issued, including to the directors of Coxeters, their tenants and their customers. This had the potential to harm their business and Coxeters therefore decided that UKCPM could no longer manage the car park. They tried to enter into dialogue, but UKCPM then became unresponsive.


In order to protect their customers, Coxeters turned off the power supply to the ANPR cameras. UKCPM then removed the cameras. After a number of letters threatening to sue, UKCPM backed down - but only for a little while.

There were still a large number of outstanding charges, and it appears the parking company then began to commence court proceedings only against motorists identified as genuine customers, and not those issued to people who should not have parked. To date UKCPM have not provided any evidence that this is not the case.

Aided and abetted by Gladstones solicitors, they are now in the process of taking these customers to court.

This is of course totally against the wishes of the landowners, totally against the brief given to the parking company, and totally against the contents of the communications promising to cancel charges when instructed.

Coxeters wish to assist any genuine customers who have been caught up in this debacle. If you are a customer threatened with legal action, or who has a court claim, please contact coxeterhouseparking@gmail.com

Prankster Notes

Although there are about 200 parking companies registered with the trade associations, The Prankster only gets complaints about a very few. Sadly UKCPM are one of these, and it looks as if Coxeters picked a dud. Had they picked a different company, things could have turned out better. Meanwhile Coxters have turned to a manual patrol system operated by rhemselves and this seems to be working well.

Happy Parking

The Parking Prankster

BW Legal discontinue Albert Street claim

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VCS v Ms C C8DP37CH. Claim discontinued

VCS have instructed BW Legal to discontinue yet another claim for car parking at Albert Street, Birmingham.

The problem VCS have is that the signage at Albert Street historically was in the name of Excel Parking services.


After discussing the claim with The Prankster, Ms C pointed this out in a robust letter to BW Legal.

Dear BW Legal,

I note that the signage at Albert Street at the time of parking was in the name of Excel Parking Services and not your client, VCS. Any contract made by the driver would therefore have been with Excel. Your client is therefore not a party to any contract and has no standing to bring a claim.

I therefore look forward to receiving your notice of discontinuance within 7 days.

If you fail to cancel the hearing I will ask for my full costs under 27.14(2)g
https://www.justice.gov.uk/courts/procedure-rules/civil/rules/part27#27.14

This will include my full time spent on this matter at the litigant in person rate of £19/hour.

I refer you to the following blog posts, which confirm you are well aware of this matter from other cases.
http://parking-prankster.blogspot.co.uk/2017/02/vehicle-control-systems-lose-wrong.html
http://parking-prankster.blogspot.co.uk/2017/02/vehicle-control-services-discontinue.html

I will make the court aware of these blog posts should you proceed to a hearing, as well as these cases which you are fully aware of.

Discontinued
VCS v Zozulya A8QZ6666
VCS v Ms M 3QZ53955 
VCS v Ms O C8DP9D8C
VCS v Mr H C2DP0H7C
VCS v Mr W C1DP3H5V

Dismissed
VCS v Ms A C6DP7P37 claim dismissed.

BW Legal took a little longer than the 7 days, but a notice of discontinuance has now arrived.


Future Albert Street motorists can therefore send the same letter to BW Legal, but add in the link to this blog and the claim reference VCS v Ms C C8DP37CH.

Prankster Notes

The Prankster questions the morals of VCS owner Simon Renshaw-Smith for filing claims when he knows he has no standing to do so. Presumably he hopes the motorist will either be scared into paying up, or that if it goes to a hearing, neither the motorist or judge will realise the signage is in the wrong name.

The signage is now in the name of Vehicle Control Services. This matter only relates to historical parking events.

Happy Parking

The Parking Prankster





Prankster Blog gets 3 millionth hit

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Parking seems to be a hot topic at the moment.

The blog got its 3 millionth hit today.

Happy Parking

The Parking Prankster

Gladstones discontinue Heath Parade scam site claim

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Gladstones have discontinued yet another claim for the notorious Heath Parade scam site.

The motorist used a defence based on the Prankster's earlier report on the site.

Will Hurley of Gladstones and the IPC had this to say of the Prankster "your comments and
approach lack any objectivity or credibility".

Obviously a man who takes money from his clients when he knows the claim has no validity is in the perfect position to make comments about credibility.

PCM UK, you've been Gladstoned!

Happy Parking

The Parking Prankster



ParkingEye lose - no proof machines were working at Royal Free Hospital

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ParkingEye v Mr H C7FC6J8D 28/3/17

Mr H purchased a ticket for what he thought was the correct amount at the Royal Free Hospital. ParkingEye disagreed. He appealed to POPLA. POPLA did not uphold his appeal.

ParkingEye therefore took Mr H to court.

The hearing

Mr H had very little to do. The judge started off by saying that it was up to the claimant not the defendant to prove their case. He said that as Mr H was saying that he had tried to pay, but either the payment machine was faulty or that the signage was in error, it was up to the claimant to prove that this was not the case.

Because the Parking Eye witness didn’t appear in person it was left to their solicitor to argue their case. She could only rely on the papers in front of her and as these didn’t contain any information to show that the machine was working properly, the judge found in Mr H's favour.

The judge wasn’t interested in anything else (Beavis, Cargius etc) and said that Parking Eye’s evidence was ‘just a lot of white noise’. It all seemed a little random. Perhaps a different judge would have come to a different conclusion.

Happy Parking

The Parking Prankster

Possible fake appeals site

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A possible fake appeals site has sprung up at http://winparkingappeals.co.uk/

The site owners don`t appear to have any appeals handlers and appear to have won zero appeals.

They appear to have copied (badly) the site from the old Appeal My Ticket site.


The site claims to have ICO registration CSN1934969, but this does not check out on the ICO website.

The site claims 218640 visitors, and to peak at 1178 hits per month as on 1/3/17 and to have 500 submissions in "the last months alone" but was registered on 17 March 2017 according to whois.

The site appears to be similar to one previously owned or controlled by Mark Seddon and Peter Lunt, so The Prankster would appreciate any information from those two gentlemen as to whether they are the owners of this new site, and if so what exactly is going on.

http://www.wrexhamwebsites.com/
theukgroup@hotmail.co.uk

Remember, "You have nothing loose with use"

The Prankster wishes to make it clear Tony Tyler has nothing to do with this site.

Parking Tickets Appeal" for Liverpool

There appears to be a sister fake site http://parkingticketsliverpool.co.uk/

This processes charges for the bargain price of £15, compared to £25. as long as the ticket is issued in Liverpool.

Despite the fact the domain was only registered on 16 March 2017, they claim Our Parking Appeal success is very high and we have had over 500 successful appeals in the last 18 months alone from our website.

The 'visitors to domain' counter appears to be shared with the other site. If you visit one site then the other, the shared counter increments by one.

The Prankster has put a number of questions to the twitter account of the site, @andsavemoney.

Happy Parking

The Parking Prankster



BW Legal continue to file claims for Albert Street, Birmingham

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BW Legal are still filing claims for parking events at Albert Street, Birmingham, on behalf of Vehicle Control Services. This is despite the fact that Vehicle Control Services do not appear on the signage, and therefore there can be no possible claim that a contract existed between themselves and the motorist.

This is trite law.

VCS and BW Legal have discontinued all claims where this point has been filed as a defence, including:

VCS v Zozulya A8QZ6666
VCS v Ms M 3QZ53955
VCS v Ms O C8DP9D8C
VCS v Mr H C2DP0H7C
VCS v Mr W C1DP3H5V
VCS v Ms C C8DP37CH

By their actions they therefore appear to be well aware there is no valid claim. This does not stop them filing new claims anyway, presumably in the hope that the defendant does not bring this point up and pays before a hearing. If the claim goes to a hearing, presumably they hope the judge is having an off day and does not notice the signage is not in their name.

The Prankster questions the ethics and morals of Sean Barton, CEO of BW Legal, in allowing his company to file claims when they know there is no standing to bring the claim. The Prankster has asked Mr Barton if he wishes to comment on his reprehensible actions.

Vehicle Control Services are a member of the International Parking Community (IPC), The IPC have stated they will take no action on this matter.

Happy Parking

The Parking Prankster

ParkingEye lose bylaws case at Southampton port

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ParkingEye v Mx X

As reported on pepipoo

Mx X's vehicle was picking up a disabled passenger from a cruise ship at Southampton. Mx X was not the driver. The port has byelaws which mean that the Protection of Freedoms Act 2012 keeper liability provisions are not in force, and only the driver is liable. ParkingEye also failed to make reasonable adjustments to the disabled passenger; for instance, to let them take longer than able bodied passengers.

Court report

Turned up at court with my relative. Parking Eye had sent along someone from LPC who was pleasant enough but we obviously engaged in minimal small talk prior to going in to see the judge.

When we got in front of the judge my relative asked if I could speak on their behalf. The judge basically said no, but he might let me speak later, the LPC person then pointed out that the law on Small Claims does allow for lay representation. The judge looked less than impressed.

I wanted to try and speak and raise the issue of the "Rights of Audience" at the start but again I was asked not to speak at this stage.

The judge pretty much went straight for POFA and the Byelaws and spent some considerable time questioning the PE rep as to why they felt the Car Park was relevant land. Although they made an attempt to do so I go the impression early on the judge was not having any of it.

They then spoke to my relative who confirmed that the witness statement was true, they did not drive the car in or out of the car park and were in fact met from the ship. The judge accepted that this was the truth. They did however ask who was driving and despite the best efforts this was revealed to the court to be the person who provided the witness statement stating that a port employee had said they had to wait in the car park area.

The judge went back to the issue of relevant land and I felt was somewhat scathing of the fact that PE had used an opinion from the BPA as the basis of the argument regarding this. The LPC person tried again but I got the impression the judge was getting rather irritated at this point.

I was then asked if I wanted to speak. I attempted to bring up the issue of "Rights of Audience" and was shot down almost immediately with "I am not going there". I also brought up the size of the witness statement in relation to the claim (little response - perhaps a slight nod). I asked for the witness statement to be disregarded as the person who had written it was not present. I was told that as they had informed me in advance that they would be sending a representative then that was not relevant and the statement would stand. Finally I stressed that we felt that the land was not relevant land and therefore PE did not have the ability to take action against the registered keeper using POFA.

The judge then went into a fairly lengthy summing up going through the byelaws and pointing out the fact that ABP (in accordance with the byelaws and statutes) did have the ability to change the byelaws. They also, under the existing byelaws had the ability to enforce penalties for any breach of the byelaws and because of this the land was not relevant as defined by POFA and so the ruling was for the defence.

Prankster Notes

There have been a rash of judges getting the rights of audience issue wrong lately. The Lay Representative Order 1999, gives anyone rights of audience in the small claims track, as long as the person they are representing is there.

The Prankster suggests lay representatives print out and take a copy with them.

Happy Parking

The Parking Prankster


UKPC winding up petition

UKPC lose residential case. Will victim get costs before UKPC are wound up?

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C8HW3P0T – UKPC v Miss B, before District Judge Jones. 12/05/2017

UKPC were represented by Mr Elfer (not a practicing solicitor or a regulated barrister). Bargepole appeared as the Defendant’s Lay Representative. £1590 was claimed, for multiple tickets for parking at her own residence.

This was a residential parking case, for which Barry Beavis had assisted with the defence submissions. The main defence points were:

1/ Miss B had a tenancy agreement, predating UKPC’s appointment, which granted her rights to park without the need to display a permit.
2/ Ticketing bona fide residents was not within the purpose of the scheme
3/ The signage forbade unauthorized parking, therefore there was no consideration and so no contract
4/ There was no evidence of a chain of authority from the landowner to the Claimant
5/ This was clearly distinguishable from ParkingEye v Beavis

Bargepole wasn’t going to challenge the Claimant’s advocate’s Right of Audience, as the Defendant wanted this done and dusted on the day, with no adjournments. But as it turned out, he didn’t need to. The DJ started by asking all the parties who they were, and in what capacity they appeared. Mr Elfer stated that he was there as a Lay Representative. After a few seconds of stunned silence, the DJ asked if I had a copy of the Lay Representatives order, and Bargepole directed him to s3 (2)(a), which says that a lay representative can only represent a party if the client attends.

Mr Elfer argued that in CPR PD 3, a judge has discretion to hear any person, even if excluded by the Order, and that it would be in the interest of the overriding objective to allow him to speak.

The DJ agreed that he could exercise discretion. However, the Claimant had not notified the court that their Witness, Mr Kieran Ali, would not be attending, and had not previously notified the Court that they wished the hearing to be conducted by a person who was not an exempt person under the LSA 2007. They had not notified the Defendant of any of this either, and this potentially disadvantaged the Defendant who would not have had the opportunity to question the Witness in a case involving complex issues.

The ruling was that the Defendant had acted entirely properly in complying with Court directions, and arranging for a lay representative to put their case, whereas the Claimant had not. Therefore, Mr Elfer could not represent the Claimant in the absence of any representative of the Claimant company.

Bargepole  then directed the Judge to CPR 27.9, dealing with non-attendance of parties, and he agreed that this applied. He would ignore all of the Claimant’s submissions, and based on the Defence argument that the Defendant had an unfettered right to park granted by their tenancy, the claim was dismissed.

On the subject of costs, Bargepole  referred to the Costs Schedule sent by the Claimant’s legal representatives, SCS Law, which the Defendant had received a few days ago, and Bargepole only became aware of on the morning of the hearing. This document set out total costs £651.20, including the £70 filing fee and £115 hearing fee. The other £466 was an inventive matter of pure fantasy, including £195 for drafting a witness statement, a £105 advocate fee, and £96 ‘fixed fee for issuing claim’, despite the claim form already including the standard £50.

Bargepole  submitted that this was not only an abuse of process, but also a deliberate attempt to mislead the Court and the Defendant, and possibly crossed the threshold of Contempt of Court. As such, it was evidence of unreasonable behaviour by the Claimant, which, together with their unreasonable behaviour in failing to discharge their obligations to the Court, meant that additional costs could be claimed under CPR 27.14(2)(g).

Miss B was therefore awarded a total of £170.80, to include Bargepole's advocate fee. Bargepole also asked the Judge to make the costs payable within 7 days, as UKPC are due in the High Court on 22 May for a winding-up petition by HMRC, and Miss B wanted the costs paid before they went out of business.

Bargepole also advised Mr E to submit his invoice ASAP, if he expected to get paid for his work today.

Prankster Notes

Parking companies are well known for submitting fictitious costs. This time it backfired on them.

Even if UKPC had sent a proper advocate, they had little chance of winning. In a residential claim, the lease will usually overrides any signage erected by parking companies, although the actual wording will be key and may vary from claim to claim.

The point of a residential scheme is not to penalise the residents, but to stop non-residents abusing the spaces, and parking companies would do well to keep that in mind.

Happy Parking

The Parking Prankster





Motorist awarded £900 for data protection breach by parking company

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D6GM2199 CEL v Mr B, Bury County Court, before DJ Osborne

This thread on MSE details the story of a motorist awarded £900 because a parking company committed data protection breaches against him.

The parking company was Civil Enforcement Limited (CEL), who have a long history of making bogus inflated court claims and then discontinuing if a robust defence is filed.

Mr B. was the vehicle keeper but was not the driver on the day. As CEL do not use keeper liability, they had not valid claim against the keeper. In addition, and aided bylaw firm Wright Hassall, they artificially inflated the claim from £100 to £300 by adding spurious amounts. Mr B filed a counterclaim for breaches of the data protection act. True to form, CEL discontinued the claim, which left only the counterclaim to be decided.

Barry Beavis assisted Mr B in preparing the paperwork and acting as his lay representative.

The case was heard by DJ Osborne at Bury. The DJ was initially critical of the defendant for failing to file papers and obey court directions.

However, he then interviewed Mr B as witness, establishing the validity of the counterclaim and the distress caused.

In his judgment DJ Osborne ruled a data breach had occurred, the tort of damages was applicable and that £500 was not an unreasonable amount in the circumstances.

He added an additional £405 in costs, part of which were awarded under rule 27.14.2(g) for the unreasonable behaviour of CEL.

He also stated he was disappointed in the claimant bringing an unfounded case, and in the behaviour of Wright Hassall who were otherwise a respectable law firm.

Prankster Notes

It is important to obey all court instructions. Witness statements and evidence need to be filed on time, otherwise a winning case can be lost by procedural errors.

A number of cases have now established that a data protection breach can occur when a parking company pursues a charge which is not valid, or an over-inflated charge, or both.

The size of damages will depend on the facts of each individual case .This case establishes that a claim of £500 is not unreasonable for the particular circumstances of today's case.

Happy Parking

The Parking Prankster


Millennium lose in Port Talbot

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Millennium v 'JackBasta' Port Talbot C2GF3V4A 31/05/2017. DJ Bennett.

This thread on MSE contains the full story.

Millennium were resurrecting an old parking charge dating back to the summer of 2012.

The motorist represented themselves. Millennium were represented by their employee, India Beavan. The claim was filed by those well-known incompetents, Gladstones Solicitors, with the factually challenged Helen Cook signing the claim.

India is a former bartender from Li'l London, has a law degree from Swansea and is now Head of Appeals & Litigation at the Millennium Group


The motorist was fully prepared to challenge right of audience. However, as Ms. Beavan is an employee this does not apply. They didn't need to worry too much - District Judge Bennett tore her a new one anyway.

The Judge started off by listing out all the documents in the bundles, and asked if there was anything missing. The motorist told her there should be two emails complaining about the Claimant's Witness Statement being a month late.

The Judge asked Ms Beavan why their Witness Statement was a month late without asking the court for permission.

"Don't know."

The motorist complained that the Claimant having a month to view their Witness Statement before submitting their own Witness Statement put them at a disadvantage. The judge didn't agree as there was nothing in their Witness Statement that wasn't "standard", and it was still received a month ago, so she would allow it.

The Judge then went on to the landowner contract and asked why that contract was dated 2015, 3 years after the event.

"We do have a proper one".

"Why didn't you use it then?"

"Don't know."

At which point the motorist raised the fact that all the pictures of the signs were a number of years out too. The Judge asked Ms Beavan why.

"Don't know."

Then the Judge moved onto the crux of the defence - they were going after the motorist as the registered keeper, had no proof who was driving, and the incident was pre-POFA.

Ms Beavan stated they were going after the motorist as the driver. The Judge asked for proof of the driver. Ms Beavan said "We don't have any".

At which point the Judge said "You've pretty much fallen on your own sword here. I'm dismissing the claim."

The motorist asked for costs at which point the judge produced the costs schedule put in with the defence.

The Judge explained that costs would only be allowed if the claim was seen to be unreasonable and for the reasons detailed above, this was judged to be an unreasonable claim.

Total awarded to the motorist; £197.34.

Millennium - you've been Gladstoned.

Prankster Notes

In the Prankster's opinion, Helen Cook should examine her competence in advising her client to take out a claim which was so hopeless the judge gave costs for unreasonableness. Perhaps her bosses Will Hurley and John Davies will schedule her for disciplinary action. Solicitors after all have a duty of care to their clients.

It is strange Ms Beavan did not know why her own witness statement was filed late. After all, it is pretty much a template regurgitated every case, and she is after all Head of Litigation. If they did have a contract in force at the time of the event, it does seem strange that they did not file it as evidence.

Millennium were confused as to the amount owed.  The signage says £100. The parking charge notice was for £150. The zatpark amount was £75. The court claim was for £125 plus other charges.

Additionally, the Parking Charge Notice had the IPC logo at the bottom even though the IPC did not exist at the time and Millennium were members of the BPA at the time, and therefore was clearly a fake.

There were 2 other cases at Port Talbot today. The Prankster has no idea how Ms Beavan fared with those.

Happy Parking

The Parking Prankster

PCM lose Heath Parade claim

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PCM UK v Ms C. 31/05/2017. C1GF92FF. Clerkenwell & Shoreditch

This MSE thread gives the full story.

The motorist stopped in a layby for under 2 minutes when there was an issue with her brakes. PCM claimed she was parked, and filed a claim for £235.50. The motorist filed a counterclaim for £250 for a breach of the data protection act.

PCM UK sent an advocate, Mr Akbol, who attempted to give Ms C more papers on the day; she resisted.

The judge dismissed the claim on 2 counts;

1. The grace period was, according to the claimant's evidence, 3 minutes, which isn't enough time to pull up, get out of the car, read the terms and leave.

2. Forbidding language on the signs - the largest sign saying NO CUSTOMER PARKING AT ANY TIME. This is echoed in the Claimant's sign.

The counterclaim was dismissed "because at the time of the event the Claimant had enough reason to believe a contract existed between the driver and them and it would be unfair to expect the Claimant to first conclude there was a contract agreement before pursuing the DVLA for details"

No costs were awarded to either party.

Prankster Note

The claim there is a grace period at this site appears to be false. All reports to the Prankster are that Ms Sunglasses appears as soon as a car stops and immediately begins snapping. There have been reports for instance, where a car stops, a person immediately alights to read the sign, then immediately returns to the car and leaves - yet still gets a parking charge.

Data Protection breaches occur at all parts of the process, not just the initial enquiry to the DVLA. Moreover, it is the parking companies responsibility to understand the law. So if their signage is forbidding, there would never be a good reason to believe a contract existed with any motorist. Parking companies have lost enough cases on this point (and they all read the Prankster blog) so that it could reasonably bes established they are well aware they are issuing charges which have no basis in law. The Prankster therefore believes the judge got the counterclaim decision wrong.

It seems yet another parking company have been conned into making a no-hope claim by the greedy bunglers at Gladstones. Gladstones are run by Will Hurley and John Davies. Will Hurley and John Davies also run the IPC, a trade association given permission by the DVLA to access keeper details. It beggars belief that two incompetents who have such a poor grasp of the legal issues around parking, (as evidenced by their growing track record of losing parking cases), are allowed to run a parking trade association.

PCM UK, you've been Gladstoned!

Happy Parking

The Parking Prankster



Bad day for Gladstones

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Gladstones lost 4 out of 4 cases yesterday which were assisted by members of the MSE forum.

Gladstones are known for filing cases without doing any due diligence as to whether the claim is valid and has any hope of success. Instead, their strategy appears to be to file large numbers of cases with inflated costs and play the numbers game, hoping that a large number of defendants will be scared by the court process and will chicken out and pay up, even though there is no valid claim against them.

When a case is well defended, their track record is littered with discontinuances and losses.

Obviously this raises doubts about their competence, professionalism, and adherence to the solicitors code of practice. Gladstones have a duty of care to their customers, which includes advising them if a case is not likely to succeed.

In the Pranksters experience, large numbers of people who are affected are those who are vulnerable members of society; those least likely to be able to defend themselves. The Prankster therefore believes that this is also morally wrong, and that Will Hurley and John Davies should take a long hard look at themselves and the way they are lining their nests. If they can sleep soundly in their beds, knowing that their bank account is bolstered by money from people who did not legally owe it, but were scared into paying by their actions, then this says a lot about their moral character.

Happy Parking

The Parking Prankster

Residential ticket only cancelled after letters before claim issued

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This thread on MSE tells the full story.

UKCPM issued a resident a ticket for parking in his own parking space. The motorist appealed on the basis that they were parked in their own space and UKCPM had not yet issued a permit.

UKCPM refused to cancel the charge, as did the joke appeals company the "Independent" Appeals Service, overseen by Bryn Holloway. As his minions appear to have little or no knowledge of parking law, with their precepts regularly overturned by proper judges, the credibility of Mr Holloway is called into question by The Prankster.

The residents lease gave the right to park and did not require a permit to be displayed.

The resident therefore instructed UKCPM, the management company and the developer to cancel the charge. No reply was received apart from a letter from Debt recovery Plus increasing the charge.

After chasing up, several letters then followed with the developer trying to abdicate responsibility.

With forum help, the resident therefore sent a letter before claim, to the landowner, management company and UKCPM.

A few days later, the landowner cancelled the charge.

Prankster Note

The letters before claim are excellent examples to use for other residents in the same situation. The Prankster highly recommends them.

Residential parking companies are there to protect the residents from outside motorists, and not for them to fleece residents parking in their own spaces.

Will Hurley and John Davies provide a joke appeals service which does not uphold lawful appeals. This is of course attractive to the sleazy side of the industry as it allows them to get a good appeals record and pretend their charges are valid.

However, it is damaging long term to the whole parking sector. As this case shows, even though the IAS did not cancel the charge, it was cancelled when the resident asserted their legal rights and threatened to go to court to uphold them.

In this case the appeal was on the grounds that the resident had not received notification of any permit system, had not received a permit and that the signage displayed on 7 November 2016 was entirely inadequate.

In relation to signage, the IAS Barista stated that they had “some sympathy with this ground of appeal”, however then stated that as there was no independent evidence of where the sign was in
relation to the Parking Space they could not find in my favour. In relation to the permit, the adjudicator conceded that I was “unable to prove a negative” (ie that I had not received a permit or notice of the new system), but that, again, the appeal could not be allowed without
independent evidence.

In The Prankster's opinion, any appeals system which accepts the parking company evidence unquestioned, but dismisses the motorists evidence out of hand is biased and unfair and falls foul of ADR Entity statutory requirements. Schedule 3, requirement 3(c) has this condition:

The body ensures that no ADR official discharges his or her duties in a way that is biased as regards
a party to a dispute, or the representative of a party;

The Prankster suggests that the ADR Entity approval is removed from the IAS until they comply with the statutory legislation, and that Bryn Holloway is investigated to see if he is competent to oversee such a body and enforce the requirements. The Barista who interrupted their coffee making duties long enough to whip out such an incompetent decision should be the subject or retraining, and if they cannot make the grade, no longer used.

Happy Parking

The Parking Prankster



Gladstones epic fail on behalf of AM Parking

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AM Parking v "MA61", 31/06/2017. D4GF8736. Maidstone.

The Department of Utter Incompetence has been in full swing at Gladstones recently, and this claim proved no exception.

The full story is here on MSE.

AM Parking decided to pursue a parking event from back in 2014 and so filed a claim. As is Gladstones practice, the claim was vague to the point of uselessness.

The defendant represented themselves. AM Parking paid for Marcus Cleave from Elms Legal to attend on their behalf.

The defendant prepared well, given the paucity of available information, and obeyed the court's directions. Gladstones, going by their usual standards of apparently believing directions apply only to the other side and not to themselves, did not bother to file the witness statement on time.

The judge therefore started and ended proceedings with the following.

"We have a problem here, my directions were that the witness statements be submitted at least 14 days before the hearing. The claimant's statement was not received until the 24th. Therefore I cannot consider it and have no choice but to dismiss the claim."

Costs of £95 were awarded

Prankster Note

Gladstones do no proper due diligence before filing a parking claim because it costs too much money. This means that at the point of filing a claim they have no idea what exactly it is for (beyond some vague 'parking charge' related payment) and their particulars of claim reflect this.

They then attempt to stuff the true particulars of claim into their witness statement.

This means that if there witness statement is not allowed there is literally nothing for the court to go on, and the claim can only be dismissed.

AM Parking, you've been Gladstoned.

Happy Parking

The Parking Prankster




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