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Excel lose in Cardiff. Judge explains why Elliott v Loake and CPS v AJH films not relevant

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Excel Parking Services Ltd v Mrs. Lynzi Evans
Judge: DJ McKay
Claim no: C8DP79CC  in the Cardiff Civil Justice Centre.
Legal representative of BW Legal: Mr Singh

Observer's court report

Mr Singh was asked to outline his case by the judge. Photographic evidence was presented by Mr Singh to show the vehicle parked in the Excel car park of SA1 Swansea showing an invalid pay & display ticket which had been purchased the previous evening. Mr Singh pointed out that the ticket had expired at 7:18pm on Saturday 21st January 2012. Photographs showed that the vehicle remained in position at 11:10 am the following day. Therefore, the car had outstayed its welcome and the car park operator was entitled to issue the PCN due to a breach of the T’s & C’s. Mr Singh said that there was a "reasonable assumption" that the keeper of the vehicle was also the driver at the time it was parked therefore, Excel were entitled to request information about the driver from the DVLA in order to issue a notice to keeper to recover their loss. He accepted that the incident pre-dated POFA by 9 months but he intended to rely on Elliott v. Loake and CPS v. AJH Films in order to demonstrate keeper liability.

The judge turned to the defendant but rather than questioning the defence he proceeded to talk Mr Singh through it instead. He noted the observations regarding Elliott v Loake and CPS v AJH Films and referred to the copies of the judgements of these cases which were included with the witness statement. He explained why they had no relevance to the claimant's case. He also referred to the Excel v Lamoreux judgement and the problem with establishing driver identity even when an incident was after the introduction of POFA. More importantly, he then moved on to the fact that as this claim was pre-POFA, keeper liability was not possible without any additional evidence to support it. Consequently, the claimant's case relied entirely on Elliott v Loake and CPS v AJH Films. At this point Mr Singh requested that the judge might adopt a "pragmatic approach" in allowing these cases to influence his judgment.

The judge then moved on to summarise as follows. Elliott v Loake was a different type of case entirely. It was a criminal case which meant that there was a legal obligation upon the keeper of the vehicle to give the name of the driver in criminal law. As this claim involved no criminal offence, then Elliott v Loake had no relevance to it. In the CPS v AJH Films case, the judge fully agreed with the Defendant's witness statement which correctly pointed out that this case involved employer/employee liability. As this claim was not a comparable situation, it also had no relevance to the claimant's case.

The judge noted that the defence witness statement was filed 12 weeks prior to the court date and clearly explained why these cases were of no relevance to this claim and then questioned Mr Singh on why the claimant was unable to provide any further evidence. Surely, the claimant should have withdrawn their claim once they realised that they couldn’t do this? The judge also added that the claimant had ample time to investigate and challenge the problems raised by the defence in relying upon these cases to prove keeper liability. Mr Singh was unable to provide an answer to this other than to state that he had only read through the paperwork the day before the hearing. Again, Mr Singh emphasised the importance of the judge adopting a pragmatic stance in accepting the two cases as proof of keeper liability.

The judge then went on to consider the relevance of POFA in relation to the claim. He read from the Ministry of Transport document (Guidance on Section 56 and Schedule 4 of the Protection of Freedoms Act 2012: Recovery of Unpaid Parking Charges) which had been included in the defence witness statement. He noted that the introduction of this act was meant to assist parking companies in the transfer of liability to the keeper but as this incident pre-dated POFA it didn’t apply to this case. The Lamoureux judgement also showed that even though a claim is made after the introduction of POFA, there can be no assumption in law that the keeper was the driver at the time of the incident.

The judge concluded that as the defence witness statement was so comprehensive and presented an overwhelming case; and as the claimant could offer no tangible evidence that Mrs Evans was the driver of the vehicle and because the incident was pre-POFA, she could not be held liable for the charge. This confirmed the importance of POFA in claims where keeper liability are being raised. For all these reasons, the claim was struck out. Mr Singh then requested leave to appeal but the judge refused this on the basis of the overwhelming evidence provided by the defence. This would leave the claimant with no successful prospect for any appeal. Costs were then awarded to the defendant to the value of £199.00 to be paid within 21 days.

Following a short break the judge then moved on to the counterclaim being brought by the defendant for a breach of the Data Protection Act. The judge didn’t feel that there had been a breach as he felt there was no misuse of personal data. He felt that this would only really apply in situations where personal information was passed to third parties with no material interest in the parking incident. Mr Singh was also quite emphatic that in the absence of any information from the keeper, the claimant had no other option than to continue to pursue her for the charge as no information regarding the identity of the driver had been presented. The judge didn’t seem to want to explore the counterclaim any further. The judge then proceeded to strike out the counterclaim of £250.00.

Prankster Note

Despite judges regularly throwing out claims based on Elliott v Loake, the IPC's so called "Independent" Appeals Service still have not taken this on board. The IAS is overseen by head barista Bryn Holloway. The Prankster questions Bryn's integrity and competence. The Prankster believes that no properly competent legal person would embarrass themselves by trying to argue that Elliot v Loake is case law which finds that the keeper is the driver.

The Prankster has seen many judgments from Bryn's posse of legal no-hopers and the Prankster's overall impression is that the IAS is institutionally biased against motorists and has a poor understanding of the law regarding parking. The Prankster questions Byrn's morals and judgement in allowing himself to be associated with such a shoddy, incompetent and biased operation.

Happy Parking

The Parking Prankster




Set-aside-Friday

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The Prankster is dubbing tomorrow "Set-aside Friday"

There are 20 parking-related court hearings scheduled. Of these, 11 are set-asides, 2 are procedural and only 7 are actual hearings.

BarnetParking Control Management (UK):   Set Aside:
Basildon:ParkingEye:   Set Aside:
Bedford:ParkingEye:   Set Aside:
Cardiff:New Generation Parking Management: Set Aside:
Croydon:        ParkingEye:   Set Aside:
Great Grimsby:ParkingEye:   Set Aside:
Manchester:MIL Collections:   Set Aside:
Gwent:Link Parking:   Set Aside:
Portsmouth:District Enforcement:   Set Aside
Swansea:Excel Parking Services:   Set Aside:
Swansea:ParkingEye:   Set Aside:

Romford:Parking Control Management (UK):   Redetermination:

Bournemouth:Devere Parking Services:   Preliminary:

Blackpool:PCN (NW):
Bradford:ES Parking Enforcement:
St Helens:ES Parking Enforcement:
St Helens:ParkingEye:
Wakefield:Vehicle Control Services::
Wolverhampton:SIP Parking:
Blackpool:NE Parking:

This huge waste of court time and taxpayer's money is largely due to the lack of due diligence parking companies carry out before filing a claim.

In a traditional claim, both parties know each other and there will be a definite address where the defendant is known to reside. The claim will also be filed shortly after the dispute arises.

In a parking claim, the parking company often has never established the correct address of the defendant. Although they have a suspected address, they will have made no real effort to confirm the address is correct; in a substantial number of cases, it will not be.

Additionally, even if the address was once correct, court claims are often taken out many years after the parking event, so the victim may well have moved home.

The result is the defendant never receives the court papers, and the parking company wins by default. The victim will often fnd out months later when tracing services track down their new address.

They will now have a CCJ against their name. They could pay this off, but this will leave their credit ruined for years. Therefore, the best strategy is often to pay £255 and ask for a set-aside. If the court agrees, the CCJ is removed and a new hearing is scheduled.  The judge may or may not order the parking company to refund the £255 hearing fee, but in most cases the major consideration of the motorist would be to repair their credit rating.

The government announced measures to stop this abuse of the court system. However, these have not been implemented and it is likely these have taken a backseat due to Brexit.

Happy Parking

The Parking Prankster

CCJ overturned for Heath Parade

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PCMUK v Mr E. Shoreditch and Clerkenwell 26/06/2017 DJ Cross

Mr E was driving near the notorious Heath Parade scam site. He needed to stop, so pulled into a layby. Having seen some signs on the wall when he pulled in he then got out of the car to try and understand what the signs said and if they were related to parking. The signs could not be read from inside the car as they were high on the wall and the font was too small. The signs stated that stopping was not allowed, so Mr E got back in his car and left.

As is common on this scam site, the PCMUK operative (presumably Ms Sunglasses) leapt out from hiding and took a photograph of Mr E's car before he left.

Mr E received a PCN from PCMUK in January 2016 which he contested and appealed through the IPC process. The appeal was unsuccessful and a debt recovery letter from DRP followed, which was ignored. In April 2016 Mr E moved house. The change of address was relayed to the DVLA and an updated V5 sent out.

Some post forwarded to the new address included a further debt recovery letter from Zenith dated June 2016. After that nothing further was heard on the matter.

Fast forward to March 2017 and Mr E was made aware of a letter sent to his old address from Gladstones stating that they have recently obtained a CCJ on behalf of PCMUK and that he will have "no doubt received a copy of the Judgement of the Court."

He therefore asked for help on MSE.

MSE assisted him in asking for a set-aside and preparing his defence.

The hearing did not last long - around 5 minutes. PCMUK did not bother to turn up. DJ Cross awarded the set-aside and then immediately struck out the claim  for failure to comply with the CPR.

Mr E was awarded £50 costs, plus the set-aside fee of £255.

Prankster Notes

Gladstone Solicitors are well known for their incompetence. Plenty of previous cases have been thrown out for failing to file proper particulars of claim. Gladstones solicitor Jamie Ashford explained to the Prankster that it is not economically viable for them to bother to file proper particulars of claim. Presumably then they are playing a numbers game, hoping that most people are bullied into paying up because the thought of court frightens them.

The Prankster considers Gladstones Solicitors, owned by Will Hurley and John Davies are morally bankrupt in pursuing this strategy.

As the MSE site shows, filing a strong defence against Gladstones Solicitors will likely as not result in a win for the motorist. It therefore appears that the majority of the claims Gladstones file have no reasonable prospect of success. Motorists facing a claim are therefore advised to research the situation to decide whether to file a defence or to pay the claim.

PCMUK, you've been Gladstoned.

Happy Parking

The Parking Prankster




Excel lose "driver left leisure park" claim. BW legal are "crap" and "don't engage in a thought process"

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Excel v Mr B C9DP35CY. Teesside Combined Court. DDJ Fiona Glenday. 29/06/2017

The full history is on pepipoo

Defendant report

The PCN was stuck to my car by Excel parking in Feb 2012 in the Middlesbrough Leisure Park. The supposed contravention being that the driver "was seen leaving the Leisure park"/parked in a restricted area of the car park.

I got the standard threatening letters, which were ignored by myself. These eventuality stopped and I got 2-3 years of peace. The letters then restarted in 2016, followed by a county claim form. 6 months later I was in court.

Hearing

I arrived at the court at about 10pm to find my case was on the 'floating list', meaning I would probably have to wait a few hours to get in.

The representative (local rep) who had been sent by BW Legal turned up a bit later and asked me for a chat. I had a chat with him, being very careful not to talk to much about the case and just smiling when he tried to lead me with questions. He also stated said that most of the arguments in my defence were negated by the Beavis case and "the warning signs were up".

I think he was trying to rattle me as he said that we would go into a big room and most likely have to take an oath and that I couldn't ask questions of him as he wasn't a witness.

He then said with a smile on his face "and of course, you haven't even submitted a witness statement have you?" When I said I had, and that it had been submitted on time, and that I had the email receipts to prove it, he looked a bit worried. Turns out, BW Legal hadn't bothered to supply him with my Witness Statement, my Skeleton Argument, or my evidence (which were all submitted before the two week deadline). He rushed off to make some frantic phone calls to see if he could find it.

Over the next few hours you could tell he was getting more and more frantic as he couldn't get hold of these documents. He said he'd had my "rebuttal of the Claimant's WS", but not the rest of the documents. He was angling to see my copy of my bundle, which I refused. He started making threats that he would tell the judge to adjourn the case as I was trying to ambush him. He also said I'd used the wrong email address at BW Legal (I used excel@bwlegal.co.uk) as I should have used the one on the claim form (there wasn't even an email address on the claim form).

Anyway,  he applied to the court ushers for an adjournment of the case, which I contested. So we were told we would have to see a judge to decide whether the case would be adjourned or not.

We were called in to see the judge. She was very nice and sharp as a tack.

She began by asking the claimant why he wanted an adjournment. The BW rep said that I had submitted the WS to an email address at BW Legal that was no longer in use (I'm pretty sure that was just a downright lie, either by the rep, or by BW to the rep). I showed the judge copies of the emails I sent to BW Legal, and copies of the automatic email replies from BW Legal. The judge quite rightly pointed out that these auto-replies did not ever suggest the email was no longer being used, nor was the defendant ever told by the claimant not to use this email address anymore. I also showed the judge copies of all the letters I had received from BW Legal with the 'excel@bwlegal.co.uk' email address on, right up to the 'letter before action' Letter. They then switched to putting some other email address on their letters.

The rep also tried to say my "rebuttal of the Claimant's witness statement" was filed late. The judge didn't seem to care. She was quite satisfied that the Claimant had not been ambushed and that I had complied with the courts orders.

She then moved onto the fact that the driver hasn't been identified. She said that the parking attendant had identified that the driver was a "white male" and was basically asking why if he had seen the driver, he hadn't identified him further. She said that that's what makes this case different to the other parking cases she gets through. She said it was the Claimant's burden to show who was driving and that the driver issue was brought up in my original defence, so they couldn't claim they hadn't seen it.

The judge said the rep's options were to fight to the best of his ability with what little he had been given by BW, or he could ask for an adjournment, but that she would then have to consider my costs for the day if it was adjourned.

The rep initially said he wanted to go for an adjournment, but the judge talked him out of it by saying she couldn't see anything in the Claimant's WS that would beat my defence.

She dismissed the claim based on this and the driver issue. We didn't even get on to my main defences. She awarded my costs for a day off work, parking and mileage. It came to around £85.

She also said of BW Legal: "It seems to me, they don't engage in a thought process", to which the rep muttered his agreement.

Outside the room, the rep congratulated me. I told him he didn't really have a chance with what BW had given him. He said "it was crap".

Prankster Notes

It is worth noting that if you appear in a parking case in the small claims court you are likely to be up against the dregs of the legal position; people who could not get a good job elsewhere; people who are unable to win a case on its merits and therefore rely on bullying and intimidation to win; people who are willing to push the boundaries of what is truth, what is a lie and what is perhaps even perjury. Of course, not everyone is like this and there are also some decent people - just sadly few and far between.

It is also worth noting that despite the bullying and tricks judges are well aware of the situation and if you are well prepared you can still win a case on its merits, even when pitted against someone who is supposedly "legally trained".


Happy Parking

The Parking Prankster

Judge "fed up" with BW Legal

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Excel v LordGreenElf. 29/06/2017. St Helens

This post on MSE gives the full story.

This claim concerns an unknown parking event Excel claimed happened on 15/03/2011. BW Legal filed a claim on 08/03/2017, or 7 days before the Limitations Act potentially kicks in* and the claim is time-barred.

The keeper had no recollection of any parking contravention (Excel are known for the black hole near their post office and letters they claim to have sent often are reported as never being received).

The keeper had also moved house in the intervening years. Luckily the new resident forwarded the court claim papers as they "looked official".

They therefore filed a defence on the basis that they had no idea what the claim was about and the onus was on the claimant to prove who the driver was.

Their witness statement also put Excel to the sword.

This unwarranted harassment and baseless litigation has caused me significant alarm and distress, during my research I discovered that Excel are issuing robo-claims for archive 'parking charges' in their thousands. It is clear that no checks have been made as to the facts of the alleged contract, signs or parking charge, in their undue haste to issue these claims.

The Hearing

BW farmed out their representation to a local "professional" after the case was moved to the motorist's local court. As the witness statement of BW Legal was signed by somebody not in court, the judge tore her apart with legal mumbo jumbo that the keeper didn't understand but caught something to do with a 27.9, and that because they hadn't filed one then she (the judge) didn't have to give any weight to the witness statement provided. Also if they had have filed a 27.9 then she wouldn't have expected any other representation to turn up either. She wasn't happy with them at all!

After all of that, the case was dismissed on the grounds that it was pre-POFA, and even if she had have taken any weight to the claimants witness statement, they offered no proof who the driver and there could be no case against the Registered Keeper.

Costs were awarded to the keeper.

She dismissed the keeper from the court but asked the claimant's representative to remain. The keeper heard the judge asking her if "she worked for BW Legal as she's had just about enough of their ......." and the door closed behind the keeper.

Prankster Notes

It loos like BW Legal's reputation is starting to get around the courts.

The legal "mumbo jumbo" is explained here.

If a party is not going to turn up in court, they need to give 7 days notice.

Happy Parking

The Parking Prankster

** Although potentially there may be a few more weeks to wait, depending on when payment is actually overdue.

BW Legal forget to pay court fee

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This thread on MSE gives the full story

Excel claimed a permit was not on display in an ANPR-controlled car park in Wakefield in August 2012. This was pre-POFA 2012, so only the driver can be held liable.

Many years later BW Legal took up the reins and filed a court claim.

The defence was that BW/Excel have not provided proof of the driver, have not provided proof of the lack of display of parking permit and have not stated that the parking fee was not paid.

BW Legal filed their bundle late, and claimed that Elliot and Loake and CPS vs AJH films meant that the keeper was liable. Of course, this has been rubbished many times by judges, so they had little chance of winning; still, sometimes judge bingo means that they will hit lucky and get a judge who does not understand the issues.

As it happens, they forgot to pay the hearing fee, so the claim was struck out.

Usually when this happens the defendant's full costs are payable. The Prankster suggests the claimant writes to the court to ask for their costs.

Courts are getting stricter and is is not common for a claim to be struck out if the hearing fee is not paid.

Happy Parking

The Parking Prankster

BW Legal try Elliott v Loake and CPS v AJH Films yet again. Yawn. Claim dismissed

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This thread on MSE gives the full story

Excel along with BW Legal were chasing a keeper for a PCN from early 2012 (pre PoFA).
As the event was 5 years ago the keeper had no idea who was driving and historically many people had driven the car.

The witness statement was the usual BW Legal poorly thrown together rubbish. Although the claim was for £100, the signage filed as evidence showed the charge to be £60.

The Hearing

Excel were represented by a barrister.

The defendant's husband acted as lay representative.

Judge Wright was in the chair.

The judge confirmed that neither Mr and Mrs Keeper were driving and asked the barrister what she was relying on given she didn't know the identity of the driver. She brought up Elliott v Loake & CPS v AJH Films. Judge Wright's face showed what she thought of that, and the claim was quickly dismissed.

Judge Wright awarded costs, but only half of what had been claimed in the costs schedule.

Prankster Notes

The Judge questioned the defendant, which took both the defendant and lay representative by surprise. This is normal in court - the defendant is their own witness after all, and will therefore be expected to answer questions on their witness statement.

If you are turning up with a lay representative, they will argue the legal aspects of the claim, but you should be prepared to answer any questions on your witness statement - the lay representative will not be allowed to answer for you.

Happy Parking

The Parking Prankster

Ms. Devenster Macklow loses another claim for BW Legal. Elliott v Loake and CPS v AJH Films not relevant

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This post on MSE gives the full story.

BW Legal were pursuing a parking charge against "sgtbanjo". The hearing was on 30/06/2017

BW Legal were represented by Ms. Devenster Macklow.  She didn't look like she could be bothered to be there and had obviously done this a hundred times before as had the judge.

The Judge did most of the defending and asked if the Claimant could prove the keeper was the driver. When she said no, the claim was dismissed. The judge knew exactly what the situation was re Elliott v Loake and CPS v AJH Films and just wanted to hear the defendant say the right things about them being a criminal case and an Employer/Employee situation.

Happy Parking

The Parking Prankster

No honour amongst...operators

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The Prankster notes the following text on the Parking Ticketing Ltd website





According to the IPC, Premier Parking Logistics is a trading name of Walton Wilkins, although this is not apparent from PPL's website.

As well as apparently ripping off PTL's website, Walton Wilkins seems quite happy to openly lie. He claims PPL "are one of the few companies that rigorously pursue unpaid parking charges via the courts".


This appears to be a big fat porkie pie, although he has been taken to court 3 times and ordered to pay back clamping fees.

The BMPA web site has no data on PPL court claims, suggesting that Walton's idea of "rigorously pursuing unpaid parking charges via the courts" may attribute different meaning to the words "rigorously", "pursuing" and "courts" to those most people use.

It would also be interesting if Walton would be able to name any of his "in-house legal experts" and explain what their legal qualifications are and why they are experts.

It would also be interesting to see the "small sample of cases taken to court". Althought the PTL site does list a few cases they have won, the rip-off PPL site lists none at all...which is hardly surprising.

Prankster Note

It appears PPL have recently sold off some of their back catalogue to MIL Collections, so there may well be a few court cases coming up in the next months.

Happy Parking

The Parking Prankster

Gladstones discontinue Heath Parade claim...eventually

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D4GF9617 – PCM (UK) Ltd v Mr K, Clerkenwell before Deputy District Judge Ostroff.

Bargepole has notched up another victory against the incompetent bunch of chancers making up Gladstones Solicitors. Gladstones are run by John Davies and Will Hurley, two legal lightweights who specialise in filing parking related claims while doing no due diligence. This means that many of their claims have no legal basis, thereby leaving their clients open to large costs.

Court report 24/05/2017

Bargepole was representing Mr K. The claimant’s advocate was Mr Shippard, a solicitor’s agent, but no challenge was made to his Right of Audience as that would have risked an adjournment, which the Defendant didn’t want. As it turned out, they got one anyway.

This case involved the notorious Heath Parade in NW9, blogged about by the Prankster on more than one occasion. The DDJ homed in on the forbidding signage argument that was held in the PCM(UK) v Bull & others case, and thought that would be the deciding factor if he decided that it was persuasive. However, although he had the transcript of the judgment before him, he did not have an image of the sign that DJ Glen had ruled upon in the Bull case.

He therefore gave Directions that the case would be adjourned to the next open date after 28 days, Defendant to file and serve an image of the signage from the Bull case, plus additional Skeleton if desired, within 7 days, and Claimant to file any further arguments in a skeleton 7 days after that. Costs were reserved.

He used to be indecisive, now he’s not so sure.

New Witness Statement

Following the filing of a further Witness Statement attaching a copy of the signage from the Bull case, showing that it is virtually identical to that at Heath Parade, Gladstones have now sent a Notice of Discontinuance.

Mr K has filed a costs schedule asking for his costs of £358.50. If Gladstones fail to pay within 14 days then he will ask for a costs hearing to decide the issues.

Signage

Signage at Chequers Avenue, ruled as not forming a contract in the case of PCM(UK) v Bull & others.



Almost identical signage at Heath Parade.



Prankster Notes

This seems like a strategic withdrawal by Gladstones. They apparently don't want a comprehensive loss at this site on record. No doubt they will shamelessly continue to file court claims regarding this site, hoping that motorists will be bullied into paying up without contesting the claim.

The Prankster considers this reprehensible behaviour and morally indefensible on the part of John Davies and Will Hurley, and their minions Jamie Ashford and Helen Cook.

The Prankster suggests that in cases with similar signage the defendant files the transcript of PCM(UK) v Bull, available at this link, and also a copy of the signage in that case.

The Prankster also notes that the IPC approve all signage used by their operators. The IPC is owned by Will Hurley and John Davies. As the signage is clearly deficient and not fit for purpose, The Prankster considers that IPC members may have a claim against Will Hurley and John Davies for costs incurred because of their poor advice.

The Prankster also wonders why the government have granted an ATA licence to the IPC when it is clearly run by two individuals with little or no knowledge of parking related law. These two individuals have lost all credibility and The Prankster suggests it is time for the government to revisit their licence to operate, based on the large number of court hearings their sister firm has lost.

Happy Parking

The Parking Prankster


Peel Cente Stockport 14-15 May 2017 glitch

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A number of people have reported buying tickets at the Peel Centre Stockport on 14/15 May 2017, yet still received parking charges. Four people have complained on one MSE thread, and 3 others on other forums.

The errors appear to have occurred for tickets purchased on the machine near Costa Coffee.

This is not an isolated incident. The Peel Centre in particular and Excel in general appear to be one of the worst run car park operators in the country, if the number of complaints to The Prankster are anything to go by. The Prankster has helped a large number of motorists taken to court by Excel even though they purchased valid tickets.

The ticket machines on site are supplied by Metric Parking. These machines have a number of known flaws, any one of which could have caused this error

a.It has been identified that Metric machines have a flaw where if a motorist pays but the machine failed to issue the ticket due to a fault, or thought it had failed to issue a ticket (even if it had) the machine would not refund the amount paid and would remove the transaction from the local store. Thus, the motorist thinks they have paid, but the operator does not.

b.It has been identified that Metric machines have a flaw which occurs if there is a communication fault when the machine tries to send data back to the central office. In this case the machine sometimes overwrites all or part of the data. This means it is never sent back to the operator, who therefore record one or more motorists as not having paid.

c.In the case of Excel Parking v Hetherington-Jakeson it was identified (para 10) that Excel’s system suffers from a flaw known as ‘drop out’ which causes them to incorrectly issue charges

d.It has been identified that Metric machines will occasionally record a bogus registration, such as QQ, or even a totally blank registration, regardless of the registration actually entered

e.It had been identified that the Metric clocks are not synchronised with the ANPR system clocks. If an error occurs with the clock on the ticket machine then even if a valid ticket is purchased, because of the time mismatch the system will not recognise this.

f.It has been identified that if a previous motorist gave up while purchasing a ticket, their registration may remain in the system and corrupt any new registration entered.

g.      In addition to these known flaws with Metric Parking machines there may also be unknown flaws in Metric Parking’s machines which cause parking charges to be issued in error.

h.      In addition Excel's in-house software could have any number of software flaws which cause parking charges to be issued in error.

The Prankster suspects that the cause of the current problems is (e). The Prankster suspects that the clock in the machine by Costa Coffee went skew-whiff on 14 May so that tickets purchased from that machine registered for a different date/time. When Excel checked their ANPR data they found no tickets purchased by vehicles on 14-15 May and so issued charges. 

This previous blog shows the problem. A motorist recently purchased a ticket. The ticket was dated 1998, even though Excel only started managing the car park in 2012.

Here is another blog about a court case Excel lost when their machines printed the VRN incorrectly. The judge ruled it was Excel's responsibility to make sure their machines worked.

Any Excel employees who have more detail on fault in Excel's ticket machines are welcome to get in touch at prankster@parking-prankster.com to clarify the situation.

Happy Parking

The Parking Prankster

Millennium Door And Security Group lose claim over 4 residential tickets

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Millennium Door and Security v Mr T. Swansea 03/07/2017. D7GF651J. DJ Batcup

Mr T represented himself. David Bellis and an assistant represented the claimant.

There were 4 tickets involved, all for a residential site where Mr T's leasehold gave him the right to park.

DJ Batcup agreed, and dismissed the claim because the leasehold took precedence over Millenniums contract.

In the run up to the hearing, Gladstones requested a copy of the lease, which was provided to them. Despite this, they decided to continue with the claim. The lease did allow the management company to introduce regulations in various circumstances. However, the parking contract was not found to be such a regulation.

Prankster Notes

It is quite obvious and there is plenty of case law that an existing contract takes precedence, and cannot be unilaterally altered.

David Bellis has legal training and so will be well aware of this. It is likely then that he is taking out these claims because he hopes that his victims will not know the legal situation, and will either be scared of court and pay up, or will mess up in the court procedures, or will file an irrelevant defence.

In the Prankster's behaviour this is morally bankrupt behaviour.


Millennium Door and Security, you've been Gladstoned!

Happy Parking 

The Parking Prankster

Bunfight at the Royal Courts of Justice

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It appears two parking companies have some disagreement or other, which will be heard tomorrow.

https://www.justice.gov.uk/courts/court-lists/list-queens-bench-masters

5/7/2017ROOM E116
Before MASTER EASTMAN
At half past 10
Parking Control Management (Central Services Limited) -v- Parking Control Management (Uk) Ltd

The Prankster has little idea what these two similarly named companies are disagreeing about.

However, the first named company went into voluntary liquidation and never filed any accounts. it may be that The Liquidator is chasing a £200,000 inter company transfer.

Happy Parking

The Parking Prankster


VCS lose in court. Keeper not liable. Elliott v Loake not relevant

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Vehicle Control Services v "MadHatter" 04/07/2017

The full story is on MSE.

In 2014 a person parked apparently outside bay markings at a train station.

The keeper did not consider they were liable, so ignore letters from VCS and Debt Recovery Plus. BW Legal then got involved. MadHatter denied she was liable. BW Legal issued a claim.

The Hearing

MadHatter argued that keeper liability did not apply because bylaws were in play and that the notice to keeper was not compliant.

The judge ruled this was private land and so bylaws were irrelevant, but agreed the notice to keeper was not compliant. As there was no evidence who the driver was, the claim was dismissed. BW Legal tried to argue Elliott v Loake meant the keeper was liable, but the judge was not interested.

MadHatter was awarded £21 in costs.

Prankster Note

BW Legal know full well that they had little hope of winning. However they were willing to play judge bingo in the hope of finding a judge not well-versed in parking law or the many decisions of their colleagues. These must now surely be few and far between.

Happy Parking

The Parking Prankster





Link Parking in parliamentary question

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Link Parking featured in a Ministry of Justice written question – answered on 4th July 2017.

Here is a link to the question and answer.

Stephen Doughty Labour/Co-operative, Cardiff South and Penarth
To ask the Secretary of State for Justice, how many cases brought by Link Parking Ltd against residents were heard in UK courts in each of the last three years.

The Ministry of Justice did not have the information to hand, so instead answered a slightly different question.

Dominic Raab The Minister of State, Ministry of Justice
The number of County Court judgments made in relation to cases brought by Link Parking Ltd against UK residents in each of the three years last is shown below:-

2014     0
2015   14
2016 113

Although the Ministry of Justice does not have this information, the British Motorists Protection Association (BMPA) does. According to their figures the number of court hearings were as follow

2015 41
2016 191
2017 142 (so far)

Link Parking keep their own figures. According to their website, they have won a total of 549 judgments as of 6/7/2017.

This seems a far cry from the MoJ total of CCJs, which is 127 up to the end of 2016.

According to a different page on their website, they have only won 124 cases.


The Prankster does not know which of the two figures, if any, is correct.

According to the BMPA, the county court which heard the most Link Parking hearings in 2016 was Cardiff, with 94 Link Parking cases. This is actually by far the biggest total of any court in the country for one Parking company. The next highest total is for Manchester,which has joint second place; it has heard 49 cases from Excel Parking and 49 cases from ParkingEye. Link Parking is essentially a one man band run by Martin Gardner, and is a minnow in comparison to Excel and ParkingEye.

Link Parking were the second worst parking company in January 2017, totalling 8% of complaints to the Prankster. Simon Renshaw-Smith's companies Excel and VCS were top, accounting for 41% of all complaints.

The Prankster has assisted with a number of Link Parking cases, and in his opinion they have little merit. Martin Gardner appears to specialise in bringing bogus claims which have little chance of success against an informed defence. He brings claims against residents who have the unfettered right to park given by their lease or tenancy and against motorists in sites where the signage is poor so no contract can be entered into by performance.

The Prankster therefore considers that Martin Gardner's trade association, the IPC, should step in and educate him on parking related law, and should consider removing his right to DVLA details until he shows this understanding. it is not right that a parking company should bring bogus no-hoper claims against motorists in the hope they will either be bullied into paying, or will make some procedural error and lose.

Happy Parking

The Parking Prankster


Gladstones discontinue Link Parking claim with signage showing Link are not a party to the claim at Tremains Road

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ink Parking issued a charge to a motorist who had purchased a valid ticket in Tremains Road car park, Bridgend, but somehow the ticket was upside-down in the vehicle. The motorist appealed to Link which was dismissed. They then appealed to the "Independent" Appeals Service (IAS) and this was also dismissed.

Link then filed a court claim.

The motorist disputed the claim and fled a comprehensive defence.

After receiving the motorists witness statement, Gladstones discontinued.

Link Parking, you've been Gladstoned.

Prankster Notes

Here are the terms of parking.


Any contract to park appears to be with Simply Park.

Here is the purchased ticket.
This appears to confirm any contract to park is with Simply Park.

The Prankster is therefore unsure why Link think they are involved at all in this matter. The law is clear that debts cannot be enforced by a third party.

Valid options would be that Simply Park enforce any debt themselves; Link enforce it on behalf of Simply Park (but Simply would have to take any claim out in their own name); or Simply legally assign the debt to Link. As none of these occurred, Link are a stranger to any claim, and have no right to get involved.

This appears to reinforce The Prankster's belief that the IAS are a kangaroo court and is staffed by incompetent Baristas who are either biased or incompetent. The Prankster believes any competent legal professional would have picked up on this straight away.

The IAS is overseen by Bryn Holloway. No doubt Bryn is ashamed of how his reputation is being dragged down by the shoddy operation he presides over, and by the behaviour of his incompetent staff.

The Prankster calls on Bryn to shut up shop until he can find some assessors who actually understand parking law and can apply it correctly.

Data Protection

The Prankster considered that any motorist pursued by Link regarding this car park may have a valid data protection claim. Link clearly have no interest in any claim, so have no right to apply to the DVLA for keeper details to issue a charge in their own name. The amount claimed would depend on the distress and harassment caused by the charge.

This DPA claim would apply regardless of whether the motorist has paid, and regardless of whether Link has won any court claim.

Motorists have six years to bring any claim from the time of the last infringement.

Happy Parking

The Parking Prankster

Link Parking lose Lakeshore residential case at XBristolX Bath

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Link Parking lose at Bristol Bath

Bristol court is currently flooded which means cases are currently in chaos, paperwork unavailable and hearings moved.

One hearing was moved to Bath and heard on 4/7/2017.

This was a residential case involving a motorist parked in their own space at Lakeshore, Bristol.

The lease gives residents the unfettered right to park, so The Prankster wonders why Link Parking think they have the right to unilaterally override the lease and impose their own conditions.

Apparently The Judge agreed with The Prankster and was very harsh on Link Parking for bringing the claim.

Link Parking, you've been Gladstoned.

Gladstones parking department is staffed by the incompetent pair of Jamie Ashford and Helen Cook. If either of these two had done their job properly and undertaken the proper due diligence, The Prankster believes that the claim would never have been filed and valuable court time would not have been taken up.

Gladstones is owned by failed solicitor Will Hurley and his inept sidekick John Davies. John Davies is infamous for threatening to file a defamation case for publishing his mobile phone number. Notwithstanding the fact that it was himself who actually published his own number in the first place, it is difficult to see where defamation is involved. Anyone seeking his services as a barrister should be forewarned on his apparently shaky grasp of legal concepts.

Will Hurley and John Davies also own the International Parking Community. The Prankster calls on the government to remove their ATA status until they show they understand parking related law.

Data Protection

Any residents issued with tickets at Lakeshore may well have a data protection claim not only against Link, but also against the managing agents who employed them. This is because Link have no right to personal data because he motorist had every right to the quiet enjoyment of their own parking space.

The amount of claim would depend on the level of distress and harassment caused.

Happy Parking

The Parking Prankster

New transcript - keeper not liable if POFA not complied with and no evidence as to driver

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VCS v Quayle C1DP0H0J. Liverpool, 04/05/2017. DDJ Gourley

The Prankster is grateful for the transcript of this case which is available here. Hopefully this can be used by many motorists in similar situations.

The case concerns a parking ticket issued when the Protection of Freedoms Act did not apply. The keeper was not the driver, and provided a number of pieces of evidence to confirm this. The claimant produced not evidence whatsoever as to the identity of the driver, relying on Elliott v Loake (which found that the owner of the car was the driver due to forensic evidence) and CPS v AJH Films. The keeper was not the owner of the car. The owner was also not the driver.

First hearing

The story starts on pepipoo with the baffling decision of DDJ Travers to refuse to allow the defendant to use a lay representative on the grounds they were the vehicle owner and therefore involved with the case. This is not a decision which seems to be supported by the Lay Representative (Rights of Audience) Order 1999, where the only restriction in a small claims first hearing is that the defendant is present. The judge also ruled that the representative could not act as a McKenzie friend and ordered him to the back of the courtroom. The defendant was also told they may be in contempt of court for advising in advance that they were considered disabled.The judge considered this to be 'mischievous'

The judge then apparently proceeded to advise the claimant's representative on how to win the claim before adjourning the claim for a future 3 hour hearing.

Second hearing

The defendant was therefore extremely worried about any second hearing, and was unwilling to represent themselves. Ian Lamoureux stepped up to the plate and assisted in the second hearing, reported on MSE.
The claimant was represented by Jocelyn Hughes who claimed to be a registered barrister. and therefore to have rights of audience. However, further research by Bargepole casts doubts on It appears she is a non-practising solicitor.

http://solicitors.lawsociety.org.uk/person/221748/jocelyn-tessa-hughes

After some preliminary matters the claimant confirmed they were not compliant with POFA, and therefore keeper liability did not apply. They offered no evidence as to who the driver was, so the claim was dismissed.

This is not a case that proceeds under the Protection of Freedoms Act where there is the
ability for a parking company to pursue the registered keeper for the parking charges.
The claimant says it does not seek to rely on the Protection of Freedoms Act and in fact
it would appear that it does not seek to rely on the Act as it has failed to comply with
the requirements set out within schedule 4 of that Act, that schedule being the necessary
steps and conditions that have to be met before the registered keeper can have the
liability for the breach of contract to be transferred to them from the driver.

Therefore it strikes me that there is a simple question that the court has to ask itself. Is
there evidence produced by the claimant to show that Miss Quayle, and I will call her
Miss Quayle for the remainder of the judgment, is there evidence to show from the
claimant that Miss Quayle was on a balance of probabilities the driver on
28th December 2014 when the car was parked in the Princes Dock area? The claimant
has produced absolutely no evidence that the defendant was the driver and simply says
that they are entitled to presume that the defendant was the driver because effectively
she was the registered keeper at the time.

I disagree. I disagree particularly in light of the evidence that has been produced by
Miss Quayle showing that there are two other people who are on the contract of
insurance for this car. She is not the owner of the car albeit she is the registered keeper.
The owner of the car is her partner, Mr Green, who also appears on the contract of
insurance as one of the named drivers. She says in her witness statement that she was

not the driver, but even if I ignore everything that Miss Quayle has produced and look solely at the evidence that is produced by the claimant, the claimant comes nowhere
close to satisfying me on a balance of probabilities that the defendant was the driver at
the time. They may have had a claim had they complied with the requirements of the
Protection of Freedoms Act, but they have not and they cannot pursue Miss Quayle on
the basis of a breach of contract in the absence of any evidence at all that she was
actually the driver at the time of the incurrence of the parking charge notice.

As a result of that ruling it seems to me that everything else falls away because the
whole claim is based on the breach of contract. So I do not need to deal with any of the
other issues that have been raised by the defence. So the judgment will simply be claim
dismissed.

Happy Parking

The Parking Prankster



Wright Hassall blow £7,000 of Indigo's money chasing 3x £20 parking charges

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The Prankster has already reported that Indigo Park Services UK Limited are running riot at the University Hospital of Wales (UHW) in Cardiff (also known as Heath Hospital) and have issued more than 1,000 parking charges to hospital staff. 100 of these are currently in various stages in the court system.

The charges are for £20 (discounted to £10), but by bouncing through various debt collectors the charge is artificially inflated to £128. Wright Hassall then add on court fees and solicitor filing charges and file a charge on instruction of ZZPS.


Parking Charge £20
Notice to keeper fee £24
Indigo administration fee £12
ZZPS administration fee £36
Wright Hassall administration fee £36
Total  £128

Three of those cases have now reached the hearing stage. They are shortly scheduled for a 3 day hearing to fully explore the issues. Another 70 odd cases have agreed to be bound by the outcome of this test hearing.

Indigo recently filed a Case Management motion to move these claims from the small claims track to the multi-track. This would have serious costs implications for the three defendants. Instead of having no liability for solicitors costs the three defendants would be jointly and severally liable. This would of course be manifestly unfair.

The DJ rejected the motion and Wright Hassall appealed. The appeal was held on 06/07/2017 in Cardiff in front of HHJ Vosper QC.

Due to the short notice, only one of the defendants was able to attend. He was represented by John Wilkie, with paperwork provided by Bargepole.

The claimant was represented by Ryan Hocking. Ironically, Mr Hocking previously acted for Mr Beavis in the ParkingEye v Beavis case.



HHJ Vosper's judgment was that:

1) The DJ properly considered all of the factors of the case before retaining it on the Small Claims Track.

2) Consolidation would not be an option, as, of the 78 defendants known, 72 (the TEPAG Group) would withdraw from that due to costs implications/

3) Allocation without consolidation would also not be an option, due to the unfairness of Multi-Track costs on the three defendants who expected, reasonably, the costs protection of Small Claims Track.

4) Sharing costs across the 3 defendants is not feasible - the amounts involved in seeking representation exceed the amounts of the claims.

5) The Judge did not err in either fact or law in making what, in the opinion of the HHJ was an order which offers the best to all parties.

6) If the Claimant is shown to have an error in the way it operates its business at UHW, well, it can fix that - the court need not concern itself with the business consequences of its judgments.

No orders as to costs.

Prankster Notes

Indigo filed a schedule of costs for the appeal hearing totalling over £7,000. At this rate they will be running up something like £28,000 after the 3 days hearing.

They will need to issue another 1,400 £20 charges to recoup this amount.

So to summarise in laymans terms, Wright Hassall have blown £7,000 of Indigo's money for no effect.

So the trial goes ahead as planned in Cardiff  on the small claims track.

Three day hearing

The Prankster does not know the defence points advanced for the hearing. However, he points out that the signage clearly fails the tests laid out by the supreme court in the case of ParkingEye v Beavis. The charge of £20 is hidden in the small print, as compared to the signage in the Beavis case where the £85 charge was clearly visible. Here are the signs for comparison.




It is obvious to everyone that ParkingEye's parking charge is £85. The Prankster defys anyone to work out the Indigo parking charge without a magnifying glass.

As this fails the Beavis test, this means in turn that the charge is an unfair consumer charge and fails the Consumer Rights Act 2015.

Additionally, the charges lumped on top of the £20 charge were not endorsed by the Supreme Court - they only allowed the initial parking charge.

In the case of ParkingEye v Somerfield stores, HHJ Hegarty QC found the initial parking charge of £75 valid, but the debt collection extras of £60 were not.

It seems to me that, in the present case, it would be difficult for ParkingEye to justify, as against any motorist, a claim for payment of the enhanced sum of £135 if the motorist took the point that the additional £60 over and above the original figure of £75 constituted a penalty. It might be possible for ParkingEye to show that the additional administrative costs involved were substantial, though I very much doubt whether they would be able to justify this very large increase on that basis. On the face of it, it seems to me that the predominant contractual function of this additional payment must have been to deter the motorist from breaking his contractual obligation to pay the basic charge of £75 within the time specified, rather than to compensate ParkingEye for late payment.

Applying the formula adopted by Colman J. in the Lordsvale case, therefore, the additional £60 would appear to be penal in nature; and it is well established that, in those circumstances, it cannot be recovered, though the other party would have at least a theoretical right to damages for breach of the primary obligation.

On the face of it it would therefore appeal that the correct application of the current case law would mean that the parking charges are not valid. To fix this, Indigo would need to alter the signage so that it is fair to the consumer, and the parking charges are shown in a large font.

They would also need to stop artificially inflating the charges by adding on bogus amounts.

Fundamental Problem

However, fixing the signs will not fix the fundamental problem that the car park does not appear to be working. If Indigo are issuing so many charges, this is a clear sign that the car park is not being managed properly. The health authority need to provide a solution to their staff which allows them to get to work without running the risk of huge portions of their wages being deducted for parking charges.


Happy Parking

The Parking Prankster

Millenium lose Copper Quarter residential case yet again in Swansea

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Millennium Door and Security v Ms J. C4GF4V5A. Swansea. 07/07/2017. DJ Osborne.

Millennium had another full day in Swansea on Friday, with 5 hearings. The Prankster only knows the result of one, but if they all went in a similar way then Millenium will have had a bad day.

Ms J was a tenant at the Copper Quarter and had written permission from the landlord to park. The landlord had the right to park in their lease. Millennium argued that their signage overrode the lease. Ms J disagreed, arguing primacy of contract. Millennium used Gladstones to file a court claim.

The Hearing

Ms J represented herself. This was the second hearing.

Millennium dismissed Gladstones the day before and were represented by their owner David Bellis, with India Beaven tagging along as witness.

Ms J opted to cross-examine India, who apparently was less than impressive.

DJ Osborne ruled that they failed to prove their case. They demonstrated no chain of contracts from landowner to the defendant. Neither BDW nor Barratts owned the land - this was sold in 2011.

Millennium relied heavily on schedule 7 of the lease (which allows the management to introduce regulations for the benefit of tenants) and claimed this covenant is transferred with land ownership. They argued this part of that lease allowed them to bring in parking management systems without any changes to lease. They claimed BDW were acting as agents of the landowner but were unable to prove this.

There was also a lack of compliance with the IPC code of practice as they could not show written authorisation from the land owner or managing agent.

Millennium, you've been Gladstoned!

Happy Parking

The Parking Prankster
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